Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- most of office issues are handled in Collabora integration guide
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 25 Autumn (32.0.4)
- Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu 20.04.6 LTS
- Web server and version (e.g, Apache 2.4.25):
- Whatever Nextcloud AIO v12.5.0
- Reverse proxy and version _(e.g. nginx 1.27.2)
- Whatever Nextcloud AIO v12.5.0
- PHP version (e.g, 8.3):
- Version: 8.3.29
- Is this the first time you’ve seen this error? (Yes / No):
- No
- When did this problem seem to first start?
- Always
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Nextcloud AIO v12.5.0
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No
Summary of the issue you are facing:
I have Collabora (Nextcloud Office) installed through AIO and I am attempting to create a new template to print envelopes.
I found the Page Styles and Paper Format settings but none are the ones I need (EA5/6) for my envelopes. I wanted to create a new one but I can not seem to figure out how to do this.
One answer I found online was to “Right click the list of Page Styles and select New” but since this is through Nextcloud my right click is just the browser default.
