Files:scan --all errors

ℹ️ Support
1

Nextcloud version (eg, 20.0.5): 25.0.2
Operating system and version (eg, Ubuntu 20.04): Unraid 6.11.0
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing: When I try and run files:scan --all I get the following error

Starting scan for user 1 out of 2 (digitalwindowpane)

Exception during scan: “files/029bc56d305a1f60aa4351ea4cde3e1f”(“home::digitalwindowpane::scanner::”) is locked

#0 /config/www/nextcloud/lib/private/Files/Storage/Common.php(763): OC\Lock\DBLockingProvider->acquireLock()

#1 /config/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(610): OC\Files\Storage\Common->acquireLock()

#2 /config/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(610): OC\Files\Storage\Wrapper\Wrapper->acquireLock()

#3 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(335): OC\Files\Storage\Wrapper\Wrapper->acquireLock()

#4 /config/www/nextcloud/lib/private/Files/Utils/Scanner.php(256): OC\Files\Cache\Scanner->scan()

#5 /config/www/nextcloud/apps/files/lib/Command/Scan.php(161): OC\Files\Utils\Scanner->scan()

#6 /config/www/nextcloud/apps/files/lib/Command/Scan.php(217): OCA\Files\Command\Scan->scanFiles()

#7 /config/www/nextcloud/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\Scan->execute()

#8 /config/www/nextcloud/core/Command/Base.php(177): Symfony\Component\Console\Command\Command->run()

#9 /config/www/nextcloud/3rdparty/symfony/console/Application.php(1009): OC\Core\Command\Base->run()

#10 /config/www/nextcloud/3rdparty/symfony/console/Application.php(273): Symfony\Component\Console\Application->doRunCommand()

#11 /config/www/nextcloud/3rdparty/symfony/console/Application.php(149): Symfony\Component\Console\Application->doRun()

#12 /config/www/nextcloud/lib/private/Console/Application.php(213): Symfony\Component\Console\Application->run()

#13 /config/www/nextcloud/apps/occweb/lib/Controller/OccController.php(59): OC\Console\Application->run()

#14 /config/www/nextcloud/apps/occweb/lib/Controller/OccController.php(75): OCA\OCCWeb\Controller\OccController->run()

#15 /config/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(225): OCA\OCCWeb\Controller\OccController->cmd()

#16 /config/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(133): OC\AppFramework\Http\Dispatcher->executeController()

#17 /config/www/nextcloud/lib/private/AppFramework/App.php(172): OC\AppFramework\Http\Dispatcher->dispatch()

#18 /config/www/nextcloud/lib/private/Route/Router.php(298): OC\AppFramework\App::main()

#19 /config/www/nextcloud/lib/base.php(1047): OC\Route\Router->match()

#20 /config/www/nextcloud/index.php(36): OC::handleRequest()

#21 {main}

Is this the first time you’ve seen this error? (Y/N):Y

Steps to replicate it:

  1. occ web
  2. files:scan --all

The output of your Nextcloud log in Admin > Logging:

Nothing in logs

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'datadirectory' => '/data',
  'instanceid' => '',
  'passwordsalt' => 
  'secret' => '',
  'trusted_domains' => 
  array (
    0 => '',
    1 => '',
  ),
  'trusted_proxies' => 
  array (
    0 => 'swag',
  ),
  'default_phone_region' => 'US',
  'dbtype' => 'mysql',
  'version' => '25.0.2.3',
  'overwrite.cli.url' => '',
  'overwritehost' => '',
  'overwriteprotocol' => 'https',
  'dbname' => 'nextcloud',
  'dbhost' => '',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextcloud',
  'dbpassword' => '',
  'installed' => true,
  'mail_smtpmode' => 'smtp',
  'mail_smtpauth' => 1,
  'mail_sendmailmode' => 'smtp',
  'mail_smtphost' => 'smtp.gmail.com',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpport' => '587',
  'mail_smtpsecure' => 'tls',
  'mail_from_address' => '',
  'mail_domain' => 'gmail.com',
  'mail_smtpname' => 'm',
  'mail_smtppassword' => '',
  'app_install_overwrite' => 
  array (
    0 => 'occweb',
    1 => 'ocjobs',
  ),
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE
2

because

maybe you try to unlock the file mentiopned

3

As far as I’m aware I don’t have a file by that name. Also tried searching for it to no avail.

Also now when I try to run it instead of this error I get [object Object]

4

I am having issues following along with those steps. I can get into maintenance mode but when I try any sudo command i get “sudo: error initializing audit plugin sudoers_audit”

5

the error is not related to Nextcloud - review your Linux server configuration.
This might help linux - SUDO - Error with sudoers_audit plugin - Super User