Filelink: Upload works, but no link

🍱 Features & apps filelink
1

Hi,

I just installed the add on Nextcloud for filelink. I run a Nextcloud instance on my Raspberry Pi with a Letsencrypt certificate. This works fine with the sync client and the web ui. Syncing the calendar and the contacts with Thunderbird and Cardbook works fine, too.

I configured the filelink add-on:
Provider: myserver.com
Server: https://nextcloud.myserver.com
Port number: 443
Username: me
Path in nextcloud: /Mail-attachments (default)

The add-on creates the directory /Mail-attachments, so login works and credentials are correct. But it shows: Used memory: 16,0 GB, free memory: 0 Byte.
When I write a mail with attachment, the upload works. The file is stored in /Mail-attachments. The add-on shows an error:
“Beim Datenaustausch mit myserver.com trat ein unbekannter Fehler auf.”
(“An unknown error occurred when communicating with myserver.com.”)
Thunderbird creates no link and sends the Mail with attachment.

How can I find the error?

Edit: In the developer tools I found:

“2017-10-08 23:20:15 Nextcloud ERROR Could not retrieve password”

Hm, but the upload works?

(Edit: english error added.)

Best regards,

Franz

2

Hi,
Whats your current Nextcloud version?

3

Hi,

status.php says:
{"installed":true,"maintenance":false,"needsDbUpgrade":false,"version":"12.0.3.3","versionstring":"12.0.3",

Thunderbird: 52.4.0 (64-Bit)
Filelink 1.7

Regards,

Franz

4

Update:
I have deleted the filelink account an created a new one. My developer tools gave me that error:

2017-10-11 15:54:31	Nextcloud	ERROR	Could not retrieve password
  log4moz.js:691
	CApp_append resource:///modules/gloda/log4moz.js:691:7
	Logger_log resource:///modules/gloda/log4moz.js:380:7
	Logger_error resource:///modules/gloda/log4moz.js:388:5
	nsNc_logon jar:file:///G:/PortableApps/ThunderbirdPortable/Data/profile/extensions/owncloud@viguierjust.com.xpi!/components/nsNextcloud.js:430:4
	nsNc_logonAndGetUserInfo jar:file:///G:/PortableApps/ThunderbirdPortable/Data/profile/extensions/owncloud@viguierjust.com.xpi!/components/nsNextcloud.js:720:10
	nsNc_refreshUserInfo jar:file:///G:/PortableApps/ThunderbirdPortable/Data/profile/extensions/owncloud@viguierjust.com.xpi!/components/nsNextcloud.js:258:11
	CFT_requestUserInfoForItem chrome://messenger/content/preferences/applications.js:633:5
	CFT_rebuildView chrome://messenger/content/preferences/applications.js:607:9
	CFT_addCloudFileAccount chrome://messenger/content/preferences/applications.js:763:5
	gCloudFileController.commands.cmd_addCloudfileAccount.doCommand chrome://messenger/content/preferences/applications.js:445:9
	gCloudFileController.doCommand chrome://messenger/content/preferences/applications.js:489:5
	goDoCommand chrome://global/content/globalOverlay.js:100:7
	oncommand chrome://messenger/content/preferences/preferences.xul:1:1
	openOptionsDialog chrome://messenger/content/mailCore.js:427:7
	oncommand chrome://messenger/content/messenger.xul:1:1
2017-10-11 15:54:31	Nextcloud	ERROR	Could not retrieve password

I made this test with portable Thunderbird and Windows. Installed Thunderbird on Ubuntu gives the same result.

5

see here:

you are not the first with this error. i would help you but how? it works perfect on my system.

6

Update: It works now. I modified my Nextcloud configuration. “Allow users to share via link” was enabled. “Enforce password protection” was enabled, too. I have disabled it. In the plugin configuration I have deleted the password. Now it works.
Configured it new, with “Enforce password protection” enabled and password in plugin, works.
I think, the password was not set correctly.

7

It should work with “Allow users to share via link”

So it is solved. Please check your last answer as “solution” that this thread is solved. This will help others.

8

Udate again:
Today, no configuration changes, just a day later, the same issue reappeared. I shut down the computer and started it again, today. I tested it on Thunderbird/Ubuntu and Thunderbird portable/Windows 7.

9

Dear all,
I had the same issue and found that the issue is with the configuration.:

your password must be compliant with you security settings (Uppercase, Lowercase, number of characters, weird characters and so on)

Best,
Denis

10

It worked for me after I created an app password for my account. (Settings, Personal, Security).

11

Thank you. Actually, it works for me without app password.

Franz