German review:
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Did you get a response to your Twitter question?
They told me to file an official ticket to get this questions being worked on.
Haven’t done this 'til now 
Hello rakekniven,
I use the NX10 contract and have been satisfied so far.
Now I have the following problems:
-NextCloud Talk is not working.
- Collabora/OnlyOffice does not work properly.
According to the internet I need a turn server for Talk. Hetzner does not offer such a turn server.
Office: According to Hetzner I need my own server which is not available at Hetzer.
What about you? Do you have any experience?
PS: gladly also in German (at least by PN)
No need for PM.
Fortunately I knew about the limitations regarding Nextcloud Talk and Collabora Office.
I am not using my Hetzner Cloud anymore. This christmas brought this to me:
For sure I have to take care about maintenance myself 
What about your skillz and technical environment?
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All right, thanks for the answer.
I had actually bought a rasperry 4 for my nextcloud, but then I had problems with PiVPN. I also didn’t know how to clone my hard drives. So I went to Hetzner, less work.
Thanks for the link, but 699€ I am currently not willing to pay 
For sure.
Maybe someone else knows a good provider for Nextcloud including Talk and Office?
Yeah, not cheap but I am independant now 
We are offering Nextcloud with Talk and Collabora Office.
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Webo, too, with Talk and Coll.
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Hansson IT offers hosting as well.
Do not hijack this thread. It was about field report with Hetzner
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Hi rakekniven
did you file a ticket? And what would be the consequences of not having access to the db/database/Datenbank?
Thanks in advance for your answer!
No, I am not using this product anymore.
Running my cloud at home with my own hardware.
OK, I just filed one myself and got a response saying that I won’t get access due to security reasons:
Leider haben sie kein Zugriff auf die Datenbank der Nextcloud, aus Sicherheitsgründen.
Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
@rakekniven Can you help me with my other question with regards to the consequences of not having the db when I want to move my instance, e.g. to self-hosted? Especially, if I got several users on the instance.
Please post details. Normally your webservice (nextcloud) can access the database (e.g. MariaDB) through localhost.
Without having the db it looks a manually shifting accounts.
Please open a new topic for this as it es getting off-topic here.
Hetzner has now responded again that they could place a copy of the DB in my Nextcloud instance which would solve the problem. So I am happy about that.
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Solved, since Hetzner could provide a copy of the DB and place it on my Nextcloud instance.
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