j-ed
April 13, 2019, 7:13am
9
Unfortunately my French is not so good to answer, but to read the articles. It seems that it might be a little bit tricky to install Nextcloud on an OVH web server. I’ve collected some additional information which might help you with your installation. Eventually @Vincent_Bardet can provide some support because he managed to install the software successfully:
Hello,
First, thank you for forgiving my english which is not very good.
I installed Nextcloud 14.0.1 on an OVH web server. It worked in http. When I configured my web server in https, and that I call https://mysite.fr/nextcloud I had the configuration page. The configuration went well, the tables were created in my database, but when I call https://mysite.fr/nextcloud , I have a blank page. How do I handle this problem? Thanks for your help.
opened 11:59AM - 30 Aug 17 UTC
closed 06:51PM - 08 Sep 17 UTC
(Issues moved from server issues : [Updater fails on OVH shared hosting #5878](h… ttps://github.com/nextcloud/updater/issues/137))
**Steps to reproduce**
1. Buy an OVH "Perso" hosting plan
2. Install Nextcloud 11.0.0 (stable) using the PHP online installer file
3. Try to run the updater
**Actual behaviour**
Be greeted by the following
> To login you need to provide the unhashed value of "updater.secret" in your config file.
> If you don't know that value, you can access this updater directly via the Nextcloud admin screen or generate your own secret:
> ```
> php -r '$password = trim(shell_exec("openssl rand -base64 48"));if(strlen($password) === 64) {$hash = password_hash($password, PASSWORD_DEFAULT) . "\n"; echo "Insert as \"updater.secret\": ".$hash; echo "The plaintext value is: ".$password."\n";}else{echo "Could not execute OpenSSL.\n";};'
> ```
Don't know any secret.
Impossible to run the command on mutualized hosting
**Expected behaviour**
Updater should run
**Server configuration**
[http://pro.ovh.net/infos/](https://github.com/nextcloud/updater/issues/137)
Operating system: Debian GNU/Linux 8.8 (jessie)
Web server: Apache/2.2.22
Database: MySQL 5.6.34-log
PHP version: 7.1.3
Nextcloud version: 11.0.0 (stable)
**Comments**
Where did you install Nextcloud from: PHP online installer file of ftp transfer of full scripts
If you upload the full new version, upgrade is done correctly.