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Getting help
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.5
- Operating system and version (e.g., Ubuntu 24.04):
DietPi v10.0.1
- Web server and version (e.g, Apache 2.4.25):
Caddy 2.11
- Reverse proxy and version _(e.g. nginx 1.27.2)
Caddy 2.11
- PHP version (e.g, 8.3):
8.3.30
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
After I added my cron container
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Podman quadlet through the Docker image (not AIO, the official Docker one)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
After I set-up my cron container I started getting NOAUTH error/fatal from the Nextcloud logging system, Redis has worked great previously with no issues (same with Postgres and Caddy). It started with a rush of warnings (mounting to >40) which seems to repeat itself each hour before calming down to 2 errors each 5 minutes. This got me very confused as I’ve checked that my config/config.php contain the same password used in Redis, which it did. To be clear I haven’t noticed anything peculiar, I’m still able to access my Nextcloud instance.
Log entries
Nextcloud
RedisException NOAUTH Authentication required: (each 5 minutes)
{"reqId":"ZgihTQOua0jhCtPj5PRU","level":4,"time":"2026-02-19T23:30:00+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","scriptName":"/var/www/html/cron.php","message":"Could not boot workflowengine: NOAUTH Authentication required.","userAgent":"--","version":"32.0.5.0","occ_command":["/var/www/html/cron.php"],"exception":{"Exception":"RedisException","Message":"NOAUTH Authentication required.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Memcache/Redis.php","line":60,"function":"get","class":"Redis","type":"->","args":["a0d51fffb5e1274cb2e5a568e9db56f9/flowevents"]},{"file":"/var/www/html/apps/workflowengine/lib/Manager.php","line":90,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["events"]},{"file":"/var/www/html/apps/workflowengine/lib/AppInfo/Application.php","line":51,"function":"getAllConfiguredEvents","class":"OCA\\WorkflowEngine\\Manager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":28,"function":"registerRuleListeners","class":"OCA\\WorkflowEngine\\AppInfo\\Application","type":"->","args":[{"__class__":"OC\\EventDispatcher\\EventDispatcher"},{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"}]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/BootContext.php","line":32,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->","args":[{"__class__":"Closure"}]},{"file":"/var/www/html/apps/workflowengine/lib/AppInfo/Application.php","line":43,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->","args":[{"__class__":"Closure"}]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":170,"function":"boot","class":"OCA\\WorkflowEngine\\AppInfo\\Application","type":"->","args":[{"__class__":"OC\\AppFramework\\Bootstrap\\BootContext"}]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":481,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["workflowengine"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":273,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["workflowengine"]},{"file":"/var/www/html/cron.php","line":66,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":[]}],"File":"/var/www/html/lib/private/Memcache/Redis.php","Line":60,"message":"Could not boot workflowengine: NOAUTH Authentication required.","exception":[],"CustomMessage":"Could not boot workflowengine: NOAUTH Authentication required."},"id":"69979d2f6b1ca"}
RedisException WRONGPASS invalid username-password pair or user is disabled: (each 5 minutes)
{"reqId":"ZgihTQOua0jhCtPj5PRU","level":4,"time":"2026-02-19T23:30:00+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","scriptName":"/var/www/html/cron.php","message":"Could not boot webhook_listeners: WRONGPASS invalid username-password pair or user is disabled.","userAgent":"--","version":"32.0.5.0","occ_command":["/var/www/html/cron.php"],"exception":{"Exception":"RedisException","Message":"WRONGPASS invalid username-password pair or user is disabled.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/RedisFactory.php","line":113,"function":"auth","class":"Redis","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/RedisFactory.php","line":148,"function":"create","class":"OC\\RedisFactory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Memcache/Redis.php","line":54,"function":"getInstance","class":"OC\\RedisFactory","type":"->","args":[]},{"file":"/var/www/html/lib/private/Memcache/Redis.php","line":60,"function":"getCache","class":"OC\\Memcache\\Redis","type":"->","args":[]},{"file":"/var/www/html/apps/webhook_listeners/lib/Db/WebhookListenerMapper.php","line":210,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["eventsUsedInWebhooks_"]},{"file":"/var/www/html/apps/webhook_listeners/lib/AppInfo/Application.php","line":47,"function":"getAllConfiguredEvents","class":"OCA\\WebhookListeners\\Db\\WebhookListenerMapper","type":"->","args":[null]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":28,"function":"registerRuleListeners","class":"OCA\\WebhookListeners\\AppInfo\\Application","type":"->","args":[{"__class__":"OC\\EventDispatcher\\EventDispatcher"},{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"}]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/BootContext.php","line":32,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->","args":[{"__class__":"Closure"}]},{"file":"/var/www/html/apps/webhook_listeners/lib/AppInfo/Application.php","line":34,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->","args":[{"__class__":"Closure"}]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":170,"function":"boot","class":"OCA\\WebhookListeners\\AppInfo\\Application","type":"->","args":[{"__class__":"OC\\AppFramework\\Bootstrap\\BootContext"}]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":481,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["webhook_listeners"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":273,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["webhook_listeners"]},{"file":"/var/www/html/cron.php","line":66,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":[]}],"File":"/var/www/html/lib/private/RedisFactory.php","Line":113,"message":"Could not boot webhook_listeners: WRONGPASS invalid username-password pair or user is disabled.","exception":[],"CustomMessage":"Could not boot webhook_listeners: WRONGPASS invalid username-password pair or user is disabled."},"id":"69979d2f6b20c"}
RedisException NOAUTH Authentication required: (Irregular warnings)
{"reqId":"oLoWBfBZLgg1KbGFrLln","level":2,"time":"2026-02-19T22:57:45+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","scriptName":"/var/www/html/cron.php","message":"issue while running UpdateSingleMetadata","userAgent":"--","version":"32.0.5.0","occ_command":["/var/www/html/cron.php"],"exception":{"Exception":"RedisException","Message":"NOAUTH Authentication required.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Memcache/Redis.php","line":60,"function":"get","class":"Redis","type":"->","args":["a0d51fffb5e1274cb2e5a568e9db56f9/setupmanager::admin"]},{"file":"/var/www/html/lib/private/Files/SetupManager.php","line":479,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["admin"]},{"file":"/var/www/html/lib/private/Files/SetupManager.php","line":499,"function":"fullSetupRequired","class":"OC\\Files\\SetupManager","type":"->","args":[{"__class__":"OC\\User\\User"}]},{"file":"/var/www/html/lib/private/Files/Mount/Manager.php","line":209,"function":"setupForProvider","class":"OC\\Files\\SetupManager","type":"->","args":["/admin/files",["OC\\Files\\Mount\\LocalHomeMountProvider"]]},{"file":"/var/www/html/lib/private/Files/Node/Root.php","line":439,"function":"getMountsByMountProvider","class":"OC\\Files\\Mount\\Manager","type":"->","args":["/admin/files",["OC\\Files\\Mount\\LocalHomeMountProvider"]]},{"file":"/var/www/html/lib/private/Files/Node/Root.php","line":391,"function":"getByIdInPath","class":"OC\\Files\\Node\\Root","type":"->","args":[66,"/admin/files"]},{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":470,"function":"getFirstNodeByIdInPath","class":"OC\\Files\\Node\\Root","type":"->","args":[66,"/admin/files"]},{"file":"/var/www/html/lib/private/FilesMetadata/Job/UpdateSingleMetadata.php","line":41,"function":"getFirstNodeById","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":[66]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OC\\FilesMetadata\\Job\\UpdateSingleMetadata","type":"->","args":[["admin",66]]},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":43,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":29,"function":"start","class":"OCP\\BackgroundJob\\QueuedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/cron.php","line":175,"function":"execute","class":"OCP\\BackgroundJob\\QueuedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]}],"File":"/var/www/html/lib/private/Memcache/Redis.php","Line":60,"message":"issue while running UpdateSingleMetadata","exception":[],"userId":"admin","fileId":66,"CustomMessage":"issue while running UpdateSingleMetadata"},"id":"69979d2f6b5c9"}
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '127.0.0.1',
'password' => 'REDACTED',
'port' => 6379,
),
'overwriteprotocol' => 'https',
'upgrade.disable-web' => true,
'instanceid' => 'ocnib35dbf58',
'passwordsalt' => 'REDACTED',
'secret' => 'REDACTED',
'trusted_domains' =>
array (
0 => 'REDACTED',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'pgsql',
'version' => '32.0.5.0',
'overwrite.cli.url' => 'REDACTED',
'dbname' => 'nextcloud',
'dbhost' => '127.0.0.1',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_admin',
'dbpassword' => 'REDACTED',
'installed' => true,
);
