Nextcloud version (eg, 12.0.2): 29.0.3
Operating system and version (eg, Ubuntu 17.04): Debian Server 11
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.59
PHP version (eg, 7.1): PHP 8.2.10
The issue you are facing:
If I use WebDav from a Windows Client (es. windows 11) from external connection, I see an empty directory and I can’t write files but if I use an internal connection I could see files.
This is not a network problem as the problem does not occur with another nextcloud instance hosted on the same server.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Connecting a client via webdav from an external (public) connection
- See empty folder
- By connecting to any internal network (as long as it is private) the problem does not arise
The output of your Nextcloud log in Admin > Logging:
no error logs related to webdav error
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '*****',
'passwordsalt' => '*****',
'secret' => '*****',
'trusted_domains' =>
array (
0 => '*****',
1 => '*****',
),
'datadirectory' => '/****/nc2_data',
'dbtype' => 'mysql',
'version' => '29.0.3.4',
'overwrite.cli.url' => 'https://****',
'dbname' => '******',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '*****',
'dbpassword' => '*****',
'installed' => true,
'mail_domain' => '*****',
'mail_from_address' => '**',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_smtphost' => '*****',
'mail_smtpport' => '25',
'activity_expire_days' => 14,
'auth.bruteforce.protection.enabled' => true,
'blacklisted_files' =>
array (
0 => '.htaccess',
1 => 'Thumbs.db',
2 => 'thumbs.db',
),
'cron_log' => true,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\BMP',
4 => 'OC\\Preview\\XBitmap',
5 => 'OC\\Preview\\Movie',
6 => 'OC\\Preview\\PDF',
7 => 'OC\\Preview\\MP3',
8 => 'OC\\Preview\\TXT',
9 => 'OC\\Preview\\MarkDown',
),
'filesystem_check_changes' => 0,
'filelocking.enabled' => 'true',
'htaccess.RewriteBase' => '/',
'integrity.check.disabled' => false,
'knowledgebaseenabled' => false,
'logfile' => '/****/nc2_data/nextcloud.log',
'loglevel' => 2,
'logtimezone' => 'Europe/Rome',
'default_phone_region' => 'IT',
'log_rotate_size' => 104857600,
'maintenance' => false,
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'overwriteprotocol' => 'https',
'preview_max_x' => 1024,
'preview_max_y' => 768,
'preview_max_scale_factor' => 1,
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0.0,
),
'quota_include_external_storage' => false,
'share_folder' => '/Shares',
'skeletondirectory' => '',
'theme' => '',
'trashbin_retention_obligation' => 'auto, 7',
'updater.release.channel' => 'stable',
'lost_password_link' => 'disabled',
'twofactor_enforced' => 'false',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
),
'simpleSignUpLink.shown' => false,
'mysql.utf8mb4' => true,
'app_install_overwrite' =>
array (
0 => 'apporder',
1 => 'occweb',
2 => 'spreed',
3 => 'ransomware_protection',
),
'maintenance_window_start' => 1,
);
The output of your Apache/nginx/system log in /var/log/____:
192.168.95.94 - - [08/Jul/2024:08:08:04 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 5367 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
192.168.95.94 - - [08/Jul/2024:08:08:04 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 1265 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
192.168.95.94 - - [08/Jul/2024:08:08:05 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 1265 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
192.168.95.94 - - [08/Jul/2024:08:08:06 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 1265 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
151.47.106.147 - - [08/Jul/2024:08:10:20 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 5366 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
151.47.106.147 - - [08/Jul/2024:08:10:20 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 1265 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
151.47.106.147 - - [08/Jul/2024:08:10:22 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 1265 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
151.47.106.147 - - [08/Jul/2024:08:10:23 +0200] “OPTIONS /remote.php/dav/files/testutente HTTP/1.1” 401 1265 “-” “Microsoft-WebDAV-MiniRedir/10.0.22631”
External connection
Internal connection
