Downlod stops after 512 MByte

ℹ️ Support
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1

Update from Nextcloud 26 to 30, but the error still exists.

I worked more than 2 years with version 26 to give nextcloud users access to an external SMB share. Some users tried a download of files above 512 MByte last week and the download stops after 512 mByte independend from the browser (Safari, Firefox, Chrome).
I made the update to version 30.0.6 and to Debian 11.11 and to PHP 8.3. But the error still exists. The nextcloud server use the smbclient command and the access to the external SMB share works. The external SMB storage is not available, If I install the php8.3-smblient. I use apache2 for my nextcloud web side.
I have these settings for PHP:
Version: 8.3.17
Memory limit: 4 GB
Max execution time: 3600
Upload max size: 4 GB

I have found only old hints for older nextcloud versions and nothing helps.

Kind regards
Andreas

2

Can you fill out the support template? We can’t help you without it.

3

I made an empty logfile, login on the nextcloud server and starts the download. The error makes no entries in the logfile. The logfile keeps empty.

Debian 11.11
Nextcloud 30.0.6
PHP 8.3

sudo -u www-data php occ config:list system

“system”: {
“instanceid”: “REMOVED SENSITIVE VALUE”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“10.16.24.68”,
“cloud.olafureliasson.net”,
“cloud1.olafureliasson.net”,
“cloud2.olafureliasson.net”
],
“datadirectory”: “REMOVED SENSITIVE VALUE”,
“dbtype”: “mysql”,
“version”: “30.0.6.2”,
“overwrite.cli.url”: “http://10.16.24.68/nextcloud”,
“dbname”: “REMOVED SENSITIVE VALUE”,
“dbhost”: “REMOVED SENSITIVE VALUE”,
“dbport”: “”,
“dbtableprefix”: “oc_”,
“mysql.utf8mb4”: true,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“installed”: true,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “smtp”,
“mail_sendmailmode”: “smtp”,
“mail_domain”: “REMOVED SENSITIVE VALUE”,
“mail_smtpauthtype”: “LOGIN”,
“mail_smtpauth”: 1,
“mail_smtphost”: “REMOVED SENSITIVE VALUE”,
“mail_smtpport”: “465”,
“mail_smtpname”: “REMOVED SENSITIVE VALUE”,
“mail_smtppassword”: “REMOVED SENSITIVE VALUE”,
“mail_smtpsecure”: “ssl”,
“maintenance”: false,
“theme”: “”,
“loglevel”: 3,
“debug”: false,
“maintenance_window_start”: 1
}

Apache2 error log file

[Tue Feb 25 20:48:41.102367 2025] [proxy_fcgi:error] [pid 15091] (70007)The timeout specified has expired: [client 10.0.10.37:49305] AH01075: Error dispatching request to : (polling)

Apache 2 access logfile

10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/dashboard/ HTTP/1.1” 200 8533
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/recommendations/l10n/en_GB.js?v=4195415f-0 HTTP/1.1” 200 698
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/firstrunwizard/l10n/en_GB.js?v=4195415f-0 HTTP/1.1” 200 12008
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/notifications/js/notifications-main.mjs?v=4195415f-0 HTTP/1.1” 200 2239
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /dist/weather_status-weather-status.js?v=4195415f-0 HTTP/1.1” 200 57601
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/weather_status/l10n/en_GB.js?v=4195415f-0 HTTP/1.1” 200 5330
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/firstrunwizard/js/firstrunwizard-about.mjs?v=4195415f-0 HTTP/1.1” 200 834
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /dist/files_sharing-main.js?v=4195415f-0 HTTP/1.1” 200 351
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/notifications/l10n/en_GB.js?v=4195415f-0 HTTP/1.1” 200 5970
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/light.css?plain=0&v=4193219b HTTP/1.1” 200 1210
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/default.css?plain=1&v=4193219b HTTP/1.1” 200 1188
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/light.css?plain=1&v=4193219b HTTP/1.1” 200 1188
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/dark.css?plain=0&v=4193219b HTTP/1.1” 200 1207
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/notifications/css/main-pcrbUAK-.chunk.css HTTP/1.1” 200 700
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/light-highcontrast.css?plain=0&v=4193219b HTTP/1.1” 200 1266
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /dist/icons.css HTTP/1.1” 200 38466
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/notifications/css/style-YXBskS14.chunk.css HTTP/1.1” 200 2163
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/opendyslexic.css?plain=0&v=4193219b HTTP/1.1” 200 309
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/dark-highcontrast.css?plain=0&v=4193219b HTTP/1.1” 200 1295
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/notifications/js/style-CmLvDuwV.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/firstrunwizard/js/modulepreload-polyfill-Cp76Uzro.chunk.mjs HTTP/1.1” 200 1817
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /apps/theming/img/background/jenna-kim-the-globe.webp HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:30 +0100] “GET /index.php/apps/theming/theme/dark.css?plain=1&v=4193219b HTTP/1.1” 200 1185
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /core/img/logo/logo.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /ocs/v2.php/apps/dashboard/api/v1/widgets HTTP/1.1” 200 443
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “PROPFIND /remote.php/dav/files/admin/ HTTP/1.1” 207 542
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/css/style-YXBskS14.chunk.css HTTP/1.1” 200 2163
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/css/plugin-vue2_normalizer-hZkPxjsJ.chunk.css HTTP/1.1" 200 4553
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/css/BrowserStorage-CGfDtmoH.chunk.css HTTP/1.1” 200 4616
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] "GET /apps/notifications/css/NotificationsApp-DxAdg8d.chunk.css HTTP/1.1” 200 4999
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/js/NotificationsApp-DV09BU4a.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/js/_plugin-vue2_normalizer-IVCPCvfq.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/js/BrowserStorage-DJ68uFBL.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /index.php/apps/recommendations/api/recommendations/always HTTP/1.1” 200 395
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/user_status/img/app.svg?v=4195415f HTTP/1.1” 200 329
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/settings/img/personal.svg?v=4195415f HTTP/1.1” 200 766
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/theming/img/accessibility-dark.svg?v=4195415f HTTP/1.1” 200 402
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/1.1” 200 150
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/dashboard/img/dashboard.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/files/img/app.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/photos/img/photos.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/activity/img/activity.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/1.1” 200 149
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /index.php/avatar/admin/512?v=2 HTTP/1.1” 200 6447
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/settings/img/admin.svg?v=4195415f HTTP/1.1” 200 403
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/settings/img/apps.svg?v=4195415f HTTP/1.1” 200 321
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/settings/img/users.svg?v=4195415f HTTP/1.1” 200 1312
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /index.php/apps/theming/theme/dark-highcontrast.css?plain=1&v=4193219b HTTP/1.1” 200 1272
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/info.svg?v=4195415f HTTP/1.1” 200 914
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /index.php/apps/theming/theme/light-highcontrast.css?plain=1&v=4193219b HTTP/1.1” 200 1244
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/settings/img/help.svg?v=4195415f HTTP/1.1” 200 994
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /core/img/actions/logout.svg?v=4195415f HTTP/1.1” 200 471
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/notifications/js/notifications-main.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 200 1062
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 200 1062
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/survey_client/img/app-dark.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/user.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/apps/whiteboard.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/apps/deck.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/apps/tasks.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/apps/forms.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/apps/groupfolders.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:31 +0100] “GET /apps/firstrunwizard/img/apps/recognize.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/logout?requesttoken=AJ0WV25JTEOezkDVJzIMZ3oECJU0l7u3L75Zb0tInNE%3D%3AV%2F9bAiMvDzb9lwGxcQVmAVV9R%2FkFuIzcSPotOmBny4Y%3D HTTP/1.1” 303 -
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/login?clear=1 HTTP/1.1” 303 -
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/login?clear=1 HTTP/1.1” 200 6288
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/default.css?plain=1&v=23fe1c47 HTTP/1.1” 200 1188
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/light.css?plain=0&v=23fe1c47 HTTP/1.1” 200 1210
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/light.css?plain=1&v=23fe1c47 HTTP/1.1” 200 1188
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/dark.css?plain=0&v=23fe1c47 HTTP/1.1” 200 1207
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/dark-highcontrast.css?plain=0&v=23fe1c47 HTTP/1.1” 200 1295
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/light-highcontrast.css?plain=0&v=23fe1c47 HTTP/1.1” 200 1266
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/opendyslexic.css?plain=0&v=23fe1c47 HTTP/1.1” 200 309
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /core/img/logo/logo.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /apps/theming/img/background/jenna-kim-the-globe.webp HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/dark.css?plain=1&v=23fe1c47 HTTP/1.1” 200 1185
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/light-highcontrast.css?plain=1&v=23fe1c47 HTTP/1.1” 200 1244
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /index.php/apps/theming/theme/dark-highcontrast.css?plain=1&v=23fe1c47 HTTP/1.1” 200 1272
10.0.10.37 - - [25/Feb/2025:20:35:35 +0100] “GET /core/img/loading-dark.gif HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:56 +0100] “POST /index.php/login HTTP/1.1” 303 -
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/dashboard/ HTTP/1.1” 200 8339
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /dist/weather_status-weather-status.js?v=4195415f-0 HTTP/1.1” 200 57601
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /dist/files_sharing-main.js?v=4195415f-0 HTTP/1.1” 200 351
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/default.css?plain=1&v=96199439 HTTP/1.1” 200 1188
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/light-highcontrast.css?plain=0&v=96199439 HTTP/1.1” 200 1266
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/light.css?plain=1&v=96199439 HTTP/1.1” 200 1188
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/dark.css?plain=0&v=96199439 HTTP/1.1” 200 1207
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/light.css?plain=0&v=96199439 HTTP/1.1” 200 1210
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/dark-highcontrast.css?plain=0&v=96199439 HTTP/1.1” 200 1295
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /dist/core-files_fileinfo.js?v=4195415f-0 HTTP/1.1” 200 861
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /dist/core-unsupported-browser-redirect.js?v=4195415f-0 HTTP/1.1” 200 3723
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /apps/firstrunwizard/js/firstrunwizard-about.mjs?v=4195415f-0 HTTP/1.1” 200 834
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /apps/notifications/js/notifications-main.mjs?v=4195415f-0 HTTP/1.1” 200 2239
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/opendyslexic.css?plain=0&v=96199439 HTTP/1.1” 200 309
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /apps/firstrunwizard/js/modulepreload-polyfill-Cp76Uzro.chunk.mjs HTTP/1.1” 200 1817
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /apps/notifications/js/style-CmLvDuwV.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/dark.css?plain=1&v=96199439 HTTP/1.1” 200 1185
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/light-highcontrast.css?plain=1&v=96199439 HTTP/1.1” 200 1244
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /index.php/apps/theming/theme/dark-highcontrast.css?plain=1&v=96199439 HTTP/1.1” 200 1272
10.0.10.37 - - [25/Feb/2025:20:35:57 +0100] “GET /dist/dashboard-main.js?v=4195415f-0 HTTP/1.1” 200 127765
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /core/img/logo/logo.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/theming/img/background/jenna-kim-the-globe.webp HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /ocs/v2.php/apps/dashboard/api/v1/widgets HTTP/1.1” 200 443
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “PROPFIND /remote.php/dav/files/andreasroscher/ HTTP/1.1” 207 559
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/notifications/js/BrowserStorage-DJ68uFBL.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/notifications/js/_plugin-vue2_normalizer-IVCPCvfq.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/notifications/js/NotificationsApp-DV09BU4a.chunk.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/user_status/img/app.svg?v=4195415f HTTP/1.1” 200 329
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /index.php/apps/recommendations/api/recommendations/always HTTP/1.1” 200 395
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/dashboard/img/dashboard.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/notifications/js/notifications-main.mjs HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/1.1” 200 154
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/files/img/app.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/1.1” 200 154
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /index.php/avatar/andreasroscher/512?v=2 HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/photos/img/photos.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/activity/img/activity.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 200 366
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 200 366
10.0.10.37 - - [25/Feb/2025:20:35:58 +0100] “GET /apps/firstrunwizard/img/user.svg HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:36:00 +0100] “GET /index.php/apps/files/ HTTP/1.1” 200 9383
10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “GET /dist/files_trashbin-init.js?v=4195415f-0 HTTP/1.1” 200 43892
10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “GET /dist/files_reminders-init.js?v=4195415f-0 HTTP/1.1” 200 34165
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10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “GET /apps/text/css/public-BffjDTy3.chunk.css HTTP/1.1” 200 3805
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10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “GET /apps/viewer/css/init-BSlnufaF.chunk.css HTTP/1.1” 200 33452
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10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “GET /dist/systemtags-init.js?v=4195415f-0 HTTP/1.1” 200 45462
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10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “GET /apps/theming/img/background/jenna-kim-the-globe.webp HTTP/1.1” 304 -
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10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “REPORT /remote.php/dav/files/andreasroscher/ HTTP/1.1” 207 156
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10.0.10.37 - - [25/Feb/2025:20:36:01 +0100] “PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/1.1” 200 154
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10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /ocs/v2.php/apps/files_external/api/v1/mounts HTTP/1.1” 200 635
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10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /ocs/v2.php/apps/files_external/api/v1/mounts HTTP/1.1” 200 635
10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /index.php/apps/files_external/userglobalstorages/4?testOnly=false HTTP/1.1” 200 205
10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /index.php/apps/files_external/userglobalstorages/3?testOnly=false HTTP/1.1” 200 202
10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /index.php/apps/files_external/userglobalstorages/1?testOnly=false HTTP/1.1” 200 193
10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /index.php/apps/files_external/userglobalstorages/2?testOnly=false HTTP/1.1” 200 195
10.0.10.37 - - [25/Feb/2025:20:36:03 +0100] “PROPFIND /remote.php/dav/files/andreasroscher/ HTTP/1.1” 207 1192
10.0.10.37 - - [25/Feb/2025:20:36:05 +0100] “GET /index.php/apps/files_external/userglobalstorages/7?testOnly=false HTTP/1.1” 200 224
10.0.10.37 - - [25/Feb/2025:20:36:06 +0100] “PROPFIND /remote.php/dav/files/andreasroscher/SOEMP24_004_262_EXCHANGE_AE_SOE/ HTTP/1.1” 207 862
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10.0.10.37 - - [25/Feb/2025:20:36:09 +0100] “GET /index.php/core/preview?fileId=148593&x=32&y=32&mimeFallback=true&v=67b912&a=0 HTTP/1.1” 303 -
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10.0.10.37 - - [25/Feb/2025:20:39:01 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
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10.0.10.37 - - [25/Feb/2025:20:40:01 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:40:31 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:41:01 +0100] “PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/1.1” 200 154
10.0.10.37 - - [25/Feb/2025:20:41:01 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:41:31 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:42:01 +0100] “GET /index.php/apps/files/api/v1/stats HTTP/1.1” 200 146
10.0.10.37 - - [25/Feb/2025:20:42:01 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:42:18 +0100] “PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/1.1” 200 154
10.0.10.37 - - [25/Feb/2025:20:42:31 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -
10.0.10.37 - - [25/Feb/2025:20:43:01 +0100] “GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 304 -

4

The support template asks for key bits that are needed here, such as the Web browser section.

Also, what do you mean by “stops”? What actually occurs?

You may also want to set your loglevel to 2, which is the default.

And just to clarify: so this problem does not happen on your non-SMB folders?

5

Sorry for the delay and thanks a lot for your helping hand.
I made some activities to answer your questions.
I set the log level back to 2.

The download runs up to 511 MByte and stops with the message
38s left - 511 of 634 MB and the downloads comes not to an end.
This happens in Safari, Chrome and Firefox.

If I copy the file inside nextcloud from the external SMB storage to a internal nextcloud folder (e.g. Talk), the copy stops also after 536870912 Byte.

If I download a 2,9 GB file from my nextcloud Talk folder, it works.

Best
Andreas