I read on the hosting site; âPlease note that we have no formal relationship with any of these providers and take no responsibility for their services or qualityâ.
Are their any Nextcloud providers that actually pay Nextcloud for maintenance and improvements for Nextcloud? It would be nice to support the project while using a host.
Nope, we donât get paid by any hosters. We have some partners who manage the systems of their customers but thatâs about it. We actually are looking at how to change that, ensure we have a business relation so we can keep an eye on quality and help when stuff breaks. Much needed, from the many complaints I read, but not super high priority. Most hosters really donât like paying for software & support, weâve noticed.
Oh, actually, thereâs an exception - The Good Cloud, the Dutch ones. Theyâre actually a partner (360ICT is their parent company). And I can also recommend them because Iâve never heard any complaints.
Certified Nextcloud host or something like that might bring in some revenue for further development. The good cloud doesnât seem to have launched yet. Thanks for the tip though.
I like the idea of certified or at least some sort of âkeep an eye on qualityâ thing. As Iâve started looking at hosting providers listed on the site, thereâs quite a bit of difference in the list. I may just stick with self-hosting because the offers in the list vary so much.
Iâve got hosts telling me not to worry about the warnings in the NC admin panel for background jobs, and thereâs confusion about whether they stay updated beyond the version they sell you, and hosts not even on PHP7.0.
Yeah, given how much these hosters compete on price it will hard to get them to commit to anything. But personally, if my Hoster would offer a somewhat streamlined option for Nextcloud (Redis on a shared host would be nice) and had a check-box for âadd 50ct per month to support Nextcloudâ I would probably do it.
Maybe itâs just a Platinum, Gold, Silver, Bronze supporter badge thing. Those that want to show that they really back the development of the project can display it on their site/product.
I donât know how pricing should work; obviously youâre not going to add on X euros per customer for collabora and X euros for security and maintenance support from nextcloud, on top of your hosting costs. Theyâre definitely geared towards enterprise customers which makes it hard for individualâs to get that level of quality support at a competitive individual price point. I think a badge model might be the best solution. I do feel like Iâm not contributing to the development of Nextcloud though when Iâm not providing financial support to them, because Iâm pretty sure my host isnât doing QA/filing tickets/etc.
As a provider we, eqipe GmbH from Switzerland, are actually interested to pay you a reasonable amount of money each year for a better (badge) status with direct routes to your developers and support team. That would be fair and we are open to suggestions. The user based enterprise subscriptions are just unfitting for providers imho.
Iâm from thegood.cloud and I want to say: we did launch! It took us quite some time to get the infrastructure right, thatâs why Iâm responding to this stale threadâŚ
But I have to say, prices seems to be the only thing to compete on, weâve lost some partners this way but we believe in doing it right or not at all. Having said that, we do have our own stuff to handle, we found out we needed more than just engineers and that engineers arenât that good of support/sales stuff (being a engineer myself) but we found some good people for that.
But you are right, we focus on business mostly as itâs hard to survive only on hosting for consumers. But I see the hosting for consumers as a way to give something back: a privacy friendly alternative for the people who care and not willing or able to self-host. To give them a good experience in performance and support we still have to ask for some money though.