Nextcloud version (eg, 18.0.2): 19.03
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04
Apache or nginx version (eg, Apache 2.4.25): nginx 1.18.0 Ubuntu
PHP version (eg, 7.1): 7.4.3
The issue you are facing:
Collabora app installed, I click the CODE option and it fails, I tried the OCC method but Nextcloud states that the Collabora fails to load.
So I tried setting up a server, I’ve been navigating the various tutorials (linux babe, nextcloud and another random one that also basically said it should be a one click process) using the Docker.
Unfortunately I get
Could not establish connection to the Collabora Online server.
I’ve adjusted the nextcloud.conf to account for needing the extra access (nginx!). I’ve made sure that the ports are open… for what it is worth the Collabora server is on the same server. Both sites have their own LetsEncrypt certs and I can access the site from the web, proudly displaying a ‘Welcome to Nginx’ …
I’m missing something blindingly obvious but I’ve been here for three days, I need help! 
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- See above.
The output of your Nextcloud log in Admin > Logging:
{"reqId":"xS6GbM7mwtxTGExav73F","level":3,"time":"2020-09-18T17:56:55+00:00","remoteAddr":"212.102.52.105","user":"Commander","app":"richdocuments","method":"GET","url":"/apps/richdocuments/index?fileId=1975&requesttoken=D8B9YjPSvUbeeDct9Fx1okjSyGR2LHeervk9JBrFgOQ%3D%3AfIs%2FDn%2BTigS3KlweoWpe6xmxm1EmAxjtyINbVVWGzIk%3D","message":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 28: Connection timed out after 45000 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)","Code":0,"Trace":[{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":155,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":105,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":43,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":28,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":51,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":37,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":29,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":70,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":59,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":361,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":163,"function":"transfer","class":"GuzzleHttp\\Client","type":"->"},{"file":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":183,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Http/Client/Client.php","line":228,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/richdocuments/lib/WOPI/DiscoveryManager.php","line":106,"function":"get","class":"OC\\Http\\Client\\Client","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/richdocuments/lib/WOPI/DiscoveryManager.php","line":78,"function":"fetchFromRemote","class":"OCA\\Richdocuments\\WOPI\\DiscoveryManager","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/richdocuments/lib/WOPI/Parser.php","line":41,"function":"get","class":"OCA\\Richdocuments\\WOPI\\DiscoveryManager","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/richdocuments/lib/TokenManager.php","line":210,"function":"getUrlSrc","class":"OCA\\Richdocuments\\WOPI\\Parser","type":"->"},{"file":"/usr/share/nginx/nextcloud/apps/richdocuments/lib/Controller/DocumentController.php","line":245,"function":"getToken","class":"OCA\\Richdocuments\\TokenManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/nginx/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"index","class":"OCA\\Richdocuments\\Controller\\DocumentController","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->"},{"file":"/usr/share/nginx/nextcloud/lib/private/Route/Router.php","line":297,"function":"call_user_func"},{"file":"/usr/share/nginx/nextcloud/lib/base.php","line":1012,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/usr/share/nginx/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/usr/share/nginx/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":200,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:79.0) Gecko/20100101 Firefox/79.0","version":"19.0.3.1","id":"5f64f63255863"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
GNU nano 4.8 config.php
<?php
$CONFIG = array (
'instanceid' => 'ocg9y191ol44',
'passwordsalt' => 'jjjjjj',
'secret' => 'jjjjjjj/2k4VSjjjjjjjjGxqb73tGRtt3SR',
'trusted_domains' =>
array (
0 => 'harbour.ydns.eu',
),
'datadirectory' => '/usr/share/nginx/nextcloud-data',
'dbtype' => 'mysql',
'version' => '19.0.3.1',
'overwrite.cli.url' => 'https://bbbb',
'dbname' => 'nextclouddb',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'jjjjjj',
'dbpassword' => 'jjjjjjjjj',
'installed' => true,
'config_is_read_only' => false,
'memcache.distributed' => '\OC\Memcache\Redis',
'memcache.local' => '\OC\Memcache\Redis',
'memcache.locking' => '\OC\Memcache\Redis',
'redis' => array(
'host' => 'localhost',
'port' => 6379,
),
);
The output of your Apache/nginx/system log in /var/log/____:
-- Nextcloud
2020/09/18 17:44:26 [error] 53008#53008: *57140 upstream timed out (110: Connection timed out) while reading response header from upstream
--nginx
no errors, except a favicon issue.
