I gave it up with Collabora. I tried to fix it several times. It is known bug.
Finally, I switched to OnlyOffice and it is working fine for me.
I have the same versions of apps as you.
I am using:
Community Document Server 0.1.11
ONLYOFFICE 7.2.1
Everything is working fine for me.
I like to mention that I use Nextcloud for the Home server (family use - 6 souls ).
So it fills my needs.
I use Onlyoffice software on my desktop comps as well.
So I tried to check it as you do and I confirmed this.
DOCX document created ONLINE - downloaded locally with the changes - it is OK.
XLSX document created ONLINE - downloaded locally - empty document- it is not OK.
But when I started the synchronization app on my desktop pc, both files were downloaded and synchronized. Everything was OK.
XLSX document contained the changes as its online version.
So for me, it is OK. Because I use the Nextcloud app on every device (PC and notebooks).
I like to try the Collabora fix but it is a shame that the new version of Nextcloud 23 still contains this problem.
And yet there is no solution for many. Or, at least, it seems like that by the other comments on this thread. At least one person says that they gave up Collabora. I want Collabora back but there seems to be no solution even though I get a green light in the settings. NO suggested solution works for me.
I just now uninstalled the “built-in CODE server” and that made my own Collabora server work again! I thought I had tried everything! Seems that the only problems were that these two installations were in conflict somehow. Hooray!
@Eesger
I want to ask how did you handle making the Onlyoffice app work.
I try to connect the app with Community Document server 0.12 but it does not work.
Thank you.
@Eesger
Thank you very much.
It does not work for me by default settings.
Can you please send me your settings for Settings → Administration → Onlyoffice → ONLYOFFICE Docs address?