Clicking "Open Nextcloud Desktop" does nothing

📱 Desktop & mobile clients
1

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image221Ă—215 20.2 KB

If I click on Open Nextcloud Desktop nothing happens. But the settings are available:

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image479Ă—112 7.7 KB

1 Like
2

Hey @theking2 welcome to the Nextcloud community :handshake:

you’ve been here for a while… you know the ropes right?

Unfortunately you have not completed the required support template. Please edit your post and add as much information as possible so that community supporters have the necessary technical information to assist!

Is there anything in particular you’re requesting? Or are you simply stating that its not working as expected… if so, create an issue on the devs GitHub, if not don’t keep us guessing!

You may be the king, but we’re neither subjects nor jesters for your reign.

3

This situation hasn´t changed:

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

The Basics

  • Nextcloud Server version:
    • Nextcloud 33.0.1
  • Operating system and version:
    • #1 SMP PREEMPT Debian 1:6.12.75-1+rpt1~bookworm (2026-03-11)
  • Web server and version:
    • Server version: Apache/2.4.66 (Debian)
  • Reverse proxy and version:
    • nginx version: openresty/1.27.1.2
  • PHP version:
    • PHP 8.4.19 (cli) (built: Mar 16 2026 22:27:46) (NTS)
  • Is this the first time you’ve seen this error? (Yes / No):
    • yes
  • When did this problem seem to first start?
    • recently
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • OMV Container
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No

Summary of the issues you are facing:

[…]

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

{"reqId":"fTflLKbCz0x3bQI4dZ2b","level":3,"time":"2026-03-31T18:23:14+00:00","remoteAddr":"83.97.85.45","user":"johannes","app":"PHP","method":"GET","url":"/ocs/v1.php/cloud/capabilities?format=json","scriptName":"/ocs/v1.php","message":"OCA\\Onlyoffice\\FileCreator::create(): Implicitly marking parameter $templateId as nullable is deprecated, the explicit nullable type must be used instead at /var/www/html/custom_apps/onlyoffice/lib/FileCreator.php#145","userAgent":"Mozilla/5.0 (Linux) mirall/33.0.0daily (Nextcloud, org.kde.Platform-6.19.9-200.fc43.x86_64 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"33.0.1.2","clientReqId":"2b2a1583-25c2-4a27-9c4c-3cf85f359320","data":{"app":"PHP"}}
{"reqId":"NZmUcogg6Z83E6MLIX2I","level":3,"time":"2026-03-31T19:08:27+00:00","remoteAddr":"83.97.85.45","user":"johannes","app":"PHP","method":"GET","url":"/ocs/v1.php/cloud/capabilities?format=json","scriptName":"/ocs/v1.php","message":"OCA\\Onlyoffice\\FileCreator::create(): Implicitly marking parameter $templateId as nullable is deprecated, the explicit nullable type must be used instead at /var/www/html/custom_apps/onlyoffice/lib/FileCreator.php#145","userAgent":"Mozilla/5.0 (Linux) mirall/33.0.0daily (Nextcloud, org.kde.Platform-6.19.9-200.fc43.x86_64 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"33.0.1.2","clientReqId":"8e540e01-46d3-4225-b6de-e1b7af56eb92","data":{"app":"PHP"}}
{"reqId":"OMQaskSyF0xq3YnuQIzG","level":3,"time":"2026-04-01T05:25:46+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"jsresourceloader","method":"GET","url":"/index.php/settings/admin/onlyoffice","scriptName":"/index.php","message":"Could not find resource core/js/dist/systemtags.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0","version":"33.0.1.2","data":{"app":"jsresourceloader"}}
{"reqId":"y2SVDjgpE9Ir4g6ItjPz","level":3,"time":"2026-04-01T05:43:25+00:00","remoteAddr":"83.97.85.45","user":"johannes","app":"PHP","method":"GET","url":"/ocs/v1.php/cloud/capabilities?format=json","scriptName":"/ocs/v1.php","message":"OCA\\Onlyoffice\\FileCreator::create(): Implicitly marking parameter $templateId as nullable is deprecated, the explicit nullable type must be used instead at /var/www/html/custom_apps/onlyoffice/lib/FileCreator.php#145","userAgent":"Mozilla/5.0 (Linux) mirall/33.0.0daily (Nextcloud, org.kde.Platform-6.19.10-200.fc43.x86_64 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"33.0.1.2","clientReqId":"8d1a443a-758a-4b0d-bb6d-fcd6be240b7c","data":{"app":"PHP"}}

Web Browser

Apps

Enabled:

  • activity: 6.0.0-dev.0
  • admin_audit: 1.23.0
  • bookmarks: 16.1.3
  • brewmemo: 0.6.0
  • bruteforcesettings: 6.0.0-dev.0
  • calendar: 6.2.1
  • circles: 33.0.0
  • cloud_federation_api: 1.17.0
  • comments: 1.23.0
  • contacts: 8.4.2
  • contactsinteraction: 1.14.1
  • cookbook: 0.11.6
  • dashboard: 7.13.0
  • dav: 1.36.0
  • encryption: 2.21.0
  • end_to_end_encryption: 2.0.0
  • federatedfilesharing: 1.23.0
  • federation: 1.23.0
  • files: 2.5.0
  • files_downloadlimit: 5.1.0-dev.0
  • files_external: 1.25.1
  • files_pdfviewer: 6.0.0-dev.0
  • files_reminders: 1.6.0
  • files_sharing: 1.25.2
  • files_trashbin: 1.23.0
  • files_versions: 1.26.0
  • firstrunwizard: 6.0.0-dev.0
  • fulltextsearch: 33.0.0
  • groupfolders: 21.0.6
  • logreader: 6.0.0
  • lookup_server_connector: 1.21.0
  • nextcloud_announcements: 5.0.0
  • notes: 4.13.1
  • notifications: 6.0.0
  • oauth2: 1.21.0
  • onlyoffice: 10.0.0
  • password_policy: 5.0.0-dev.0
  • photos: 6.0.0-dev.0
  • privacy: 5.0.0-dev.0
  • profile: 1.2.0
  • provisioning_api: 1.23.0
  • recommendations: 6.0.0-dev.0
  • related_resources: 4.0.0-dev.0
  • serverinfo: 5.0.0-dev.0
  • settings: 1.16.0
  • sharebymail: 1.23.0
  • support: 5.0.0
  • survey_client: 5.0.0-dev.0
  • suspicious_login: 11.0.0-dev.0
  • systemtags: 1.23.0
  • text: 7.0.0-dev.3
  • theming: 2.8.0
  • twofactor_backupcodes: 1.22.0
  • twofactor_nextcloud_notification: 7.0.0
  • twofactor_totp: 15.0.0-dev.0
  • updatenotification: 1.23.0
  • uppush: 2.4.0
  • user_status: 1.13.0
  • viewer: 6.0.0-dev.0
  • weather_status: 1.13.0
  • webhook_listeners: 1.5.0
  • workflowengine: 2.15.0
    Disabled:
  • app_api: 33.0.0 (installed 32.0.0)
  • camerarawpreviews: 0.8.8 (installed 0.8.8)
  • keeweb: 0.6.22 (installed 0.6.22)
  • richdocuments: 10.1.2 (installed 10.1.2)
  • testing: 1.23.0
  • user_ldap: 1.24.0 (installed 1.22.0)

Find here a video of what I’m experiencing: Screencast_20260401_091940.webm - Nextcloud

4

Installed the just fedora package installing Nextcloud Desktop Client Version 4.0.7daily (Fedora).

The problem is gone.
(although the UI is slightly different in 4.0.7 compared to 33.0.0

5

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