Clean install not working

Today I did the following in a new, empty, subdomain and database:

The Contacts app is installed but there is no menu icon for it. The Contacts text shows when I hover over the menu and I can click on the menu item.

When I click the menu item, the Contacts page has the menu but nothing else.

This is the third time I have attempted this. The first was a month ago and both Contacts and Calendar behaved as I described above. The second was earlier today using the Web Installer (which installed 16.0.3) with the same results.

Hosted on a shared server
Operating system: no idea
Web server: no idea
PHP version 7.1
MySql version 5.6.45

nextcloud.log
— log entry begins -----
{“reqId”:“SF6NY3xMavL669y3Ionu”,“level”:3,“time”:“2019-11-18T05:30:34+00:00”,“remoteAddr”:“142.129.117.237”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php",“message”:“You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /home/summitho/nc.summithosting.net/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0”,“version”:""}
{“reqId”:“NDIlHB4PreQxIr2Ed5ta”,“level”:3,“time”:“2019-11-18T05:33:35+00:00”,“remoteAddr”:“142.129.117.237”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/csrftoken",“message”:“You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /home/summitho/nc.summithosting.net/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36”,“version”:""}
{“reqId”:“qgBxkRXYQSOWm6XHFs5L”,“level”:3,“time”:“2019-11-18T05:36:10+00:00”,“remoteAddr”:“142.129.117.237”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/csrftoken",“message”:“You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /home/summitho/nc.summithosting.net/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0”,“version”:""}
{“reqId”:“XsTifXfWX9sW1rJoTmaR”,“level”:3,“time”:“2019-11-18T05:39:44+00:00”,“remoteAddr”:“142.129.117.237”,“user”:"–",“app”:“PHP”,“method”:“POST”,“url”:"/index.php",“message”:“file_get_contents(/home/summitho/nc.summithosting.net/.htaccess): failed to open stream: No such file or directory at /home/summitho/nc.summithosting.net/lib/private/Setup.php#490”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0”,“version”:“17.0.1.1”}
{“reqId”:“XsTifXfWX9sW1rJoTmaR”,“level”:3,“time”:“2019-11-18T05:39:51+00:00”,“remoteAddr”:“142.129.117.237”,“user”:“mulong”,“app”:“PHP”,“method”:“POST”,“url”:"/index.php",“message”:“You are using a fallback implementation of the intl extension. Installing the native one is highly recommended instead. at /home/summitho/nc.summithosting.net/3rdparty/patchwork/utf8/src/Patchwork/Utf8/Bootup/intl.php#18”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0”,“version”:“17.0.1.1”}
— log ends -----

Thank you :slight_smile:

There is a nice search function in the upper right corner of this forum, which helps you finding answers on most of your questions. You should give it a try next time :wink:

You are using a fallback implementation of the intl extension.

/home/summitho/nc.summithosting.net/.htaccess): failed to open stream: No such file or directory

Make sure the .htaccess file exists and can be accessed.

I tried multiple searches, in this forum, and on Google, for variations on “NextCloud Contact app not working”. This is, after all, what’s happening.

If the solution is to install a different intl extension, how do I do that if I don’t have command line access to run “apt-get install php-intl”? As i stated in my original post, I am on shared hosting and have limited access.

Regarding the .htaccess file, it exists and has permissions set to “644”

I found how to install the intl extension through cPanel. Now when I log in, I get this:

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

There were no “technical details below”.

The login screen works but nothing else. The nextcloud.log is unchanged. Turning off the intl extension did not undo what happened.