Can't use Collabora on NextCloud

steffen.moser · October 8, 2021, 10:13am

As we do encounter the same problem when accessing our CODE server from Moodle (instead of Nextcloud), I’ve filed a bug at the CODE project:

github.com/CollaboraOnline/online

Upgrading to loolwsd 6.4.13-1 leads to JavaScript error (Uncaught ReferenceError: Cursor is not defined)

opened 09:18AM - 08 Oct 21 UTC

steffen-moser

bug unconfirmed

**Describe the bug** We are running Nextcloud 20.0.12 combined with the Collabo…ra Online App 3.8.6. After upgrading our CODE server (Ubuntu 20.04) from "collaboraoffica 6.4.10.48-48" to "collaboraoffice 6.4.10.49-49", CODE seems to be broken. Whenever we try to open a document, we run into these error messages on the browser console: ``` bundle.js:1 Uncaught ReferenceError: Cursor is not defined at NewClass.initialize (bundle.js:1) at new NewClass (bundle.js:1) at Object.L.map (bundle.js:1) at bundle.js:1 at bundle.js:1 at bundle.js:1 ``` Other people do seem to encounter exactly the same problem, cf.: [1] It does not seem to be related to Nextcloud. The same error is displayed when accessing Collabora Online from Moodle. Of course, we empty our browser cache, I even used a plain new profile. We do not find any hints in the logs, neither in Nextcloud's logs nor in Collabora's logs. **To Reproduce** Steps to reproduce the behavior: 1. Install the most recent version of CODE on Ubuntu 20.04. 2. Try to access CODE from Nextcloud or Moodle by opening an existing document (or creating a new document). **Expected behavior** The document should be opened. **Actual behavior** An empty screen is shown, as depicted in [1]. The browser console shows the above-mentioned JavaScript error. **Desktop (please complete the following information)** - OS: macOS 11.6 - Browser: Chrome - Version: 94.0.4606.81 Other browsers (Chrome on Android, Firefox on macOS, Safari on macOS, Edge on macOS) show the same problem. **Additional context** We did not have any problem with "collaboraoffice 6.4.10.48-48". We did not change anything on the Nextcloud or Moodle side. [1] https://help.nextcloud.com/t/cant-use-collabora-on-nextcloud/124345