Can't Play 4k Videos in Nextcloud

I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.)

on

Which general topic do you have

I can’t Play 4k Videos in Nextcloud. Is there any solution for this Problem without converting the Video to a lower Quality?

Is this independent of the codec?

Hello @Alwin_Hoch,

Your question is asking for support. Unfortunately you ignored the template and a lot of information to help you is missing. Please edit your original post and add all required details like Nextcloud version, webserver type and version, os version, related log file content. Use the support template.

Without additional information the community members cannot help you.

Specially information about your video format will help.

Regards,
rakekniven