Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
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Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. ![]()
The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.3 But not relevant for this issue
- Operating system and version (e.g., Ubuntu 24.04):
ChromeOS latest (rolling updatees)
- Web server and version (e.g, Apache 2.4.25):
nginx but not relevant
- Reverse proxy and version _(e.g. nginx 1.27.2)
envoy but not relevant
- PHP version (e.g, 8.3):
8.5 but not relevant
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
Since 2 days on 2 different chromebooks
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
play store
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
I am seeing the same issue as described here: Die Nextcloud App kann aus dem Google Play Store nicht auf meinem Chromebook installiert werden
installation from playStore end with a meaninglees “can’t download NextCloud”.
Steps to replicate it (hint: details matter!):
-
open PlayStore on a ChromeBook
-
hit the install Button
Log entries
unfortunately no logs.
Nextcloud
Nextcloud logs are not relevant for this issue.
PASTE HERE
Web Browser
Not using a WebBroser but PlayStore
PASTE