I started having issues with OnlyOffice recently so decided to give the built-in Collabora Online server a try again, assuming teething issues were fixed. Alas, it still doesn’t work for me.
My Nextcloud installation is bare metal using Apache2. Everything else works fine. I installed both the “Nextcloud Office” and “Collabora Online - Built-in CODE Server” apps. If I go to Settings → Built-in CODE Server", it says:
You have the Collabora Online app enabled. For further information and configuration, please check: [ Settings > Administration > Collabora Online ]
If I click the link and choose “Use the built-in CODE - Collabora Online Development Edition”, it just shows an error with zero other useful information:
Could not establish connection to the Collabora Online server.
Documentation suggests this should “just work”, so why is it not working? Do I need to change something in my apache config? Where can I see a more detailed error message?
If I try to run the AppImage manually it errors, but I don’t know if this is expected or not:
Logging at warning level to file: /tmp/coolwsd.6lADayGT2F/coolwsd.log Failed to listen on Server port(s) (9983-9983). Exiting.
Support intro
Nextcloud version (eg, 20.0.5): 23.0.3
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04 LTS
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.53-1+ubuntu20.04.1+deb.sury.org+1
PHP version (eg, 7.4): php-fpm 7.4+75
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it: Install both the “Nextcloud Office” and “Collabora Online - Built-in CODE Server” apps.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '',
'passwordsalt' => '',
'secret' => '',
'trusted_domains' =>
array (
0 => 'my.domain',
1 => '192.168.1.89',
),
'datadirectory' => '/always-on/nextcloud/data',
'dbtype' => 'mysql',
'version' => '23.0.3.2',
'overwrite.cli.url' => 'https://my.domain/nextcloud',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '',
'installed' => true,
'default_phone_region' => 'GB',
'mail_smtpmode' => '',
'mail_from_address' => '',
'mail_domain' => '',
'mail_smtpsecure' => 'tls',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => '',
'mail_smtpport' => '',
'mail_smtpauth' => 1,
'mail_smtpname' => '',
'mail_smtppassword' => '',
'memcache.local' => '\\OC\\Memcache\\APCu',
'cache_path' => '/var/cache/nextcloud',
'maintenance' => false,
'theme' => '',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'loglevel' => 1,
'mail_sendmailmode' => 'smtp',
'updater.release.channel' => 'stable',
'filesystem_check_changes' => 1,
'allow_local_remote_servers' => true,
'onlyoffice' =>
array (
'verify_peer_off' => true,
'jwt_header' => "AuthorizationJwt",
'jwt_secret' => "poop",
),
'twofactor_enforced' => 'true',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
0 => 'Test',
),
'app_install_overwrite' =>
array (
0 => 'files_snapshots',
1 => 'richdocuments',
),
);
