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Sorry to hear you’re facing problems. 
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Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Docker installation:
nextcloud:latest
nextcloud:
image: nextcloud:latest
container_name: nextcloud
restart: always
environment:
TZ: ${TZ:-Europe/Athens}
PUID: 1000
PGID: 1000
MYSQL_HOST: nextcloud-db
MYSQL_USER: ${MYSQL_USER}
MYSQL_PASSWORD: ${MYSQL_PASSWORD}
MYSQL_DATABASE: nextcloud
REDIS_HOST: nextcloud-redis
REDIS_HOST_PORT: 6379
REDIS_HOST_PASSWORD: ${REDIS_PASSWORD}
PHP_MEMORY_LIMIT: 50G
PHP_UPLOAD_LIMIT: 50G
NEXTCLOUD_ADMIN_USER: ${NEXTCLOUD_ADMIN_USERNAME}
NEXTCLOUD_ADMIN_PASSWORD: ${NEXTCLOUD_ADMIN_PASSWORD}
NEXTCLOUD_TRUSTED_DOMAINS: ${DOMAIN}
TRUSTED_PROXIES: 172.16.0.0/12 192.168.0.0/16 10.0.0.0/8 fc00::/7 fe80::/10 2001:db8::/32
OVERWRITEPROTOCOL: https
Summary of the issue you are facing:
I am trying to upload a single video file (57 MB), through the web client or the desktop client or the android client and I get the error below:
BadRequest Expected filesize of 60096484 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 36290560 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.
I 've noticed that the error occurs at around 60-90 seconds
Steps to replicate it (hint: details matter!):
- Add file to sync folder / or upload it through the web page
- Wait 60 - 90 seconds
- Error occurs (BadRequest Expected filesize of…)
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"z2TnJ5y8TjiZ1loUQLUW","level":3,"time":"2024-12-25T18:32:55+00:00","remoteAddr":"xxxxxxxxxx","user":"xxxxxxxxxx","app":"no app in context","method":"PUT","url":"/remote.php/dav/files/xxxxxxxxxx/xxxxxxxxxx.mp4","message":"Expected filesize of 60096484 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 36290560 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","userAgent":"Mozilla/5.0 (Windows) mirall/3.15.2 (build 20241216) (Nextcloud, windows-10.0.26100 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"30.0.4.1","exception":{"Exception":"Sabre\\DAV\\Exception\\BadRequest","Message":"Expected filesize of 60096484 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 36290560 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","Code":0,"Trace":[{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","line":110,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":1098,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Server.php","line":43,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/apps/dav/lib/Server.php","line":371,"function":"start","class":"OCA\\DAV\\Connector\\Sabre\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":19,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/remote.php","line":146,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/apps/dav/lib/Connector/Sabre/File.php","Line":259,"message":"Expected filesize of 60096484 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 36290560 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","exception":{},"CustomMessage":"Expected filesize of 60096484 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 36290560 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side."}}
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
nextcloud | xxxxxxxxxx - xxxxxxxxxx[25/Dec/2024:20:53:02 +0200] "PROPFIND /remote.php/dav/files/xxxxxxxxxx/ HTTP/1.1" 207 964 "-" "Mozilla/5.0 (Windows) mirall/3.15.2 (build 20241216) (Nextcloud, windows-10.0.26100 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
nextcloud | xxxxxxxxxx - xxxxxxxxxx[25/Dec/2024:20:52:11 +0200] "PUT /remote.php/dav/files/xxxxxxxxxx/xxxxxxxxxx.mp4 HTTP/1.1" 400 1197 "-" "Mozilla/5.0 (Windows) mirall/3.15.2 (build 20241216) (Nextcloud, windows-10.0.26100 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.locking.timeout": 3600,
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwriteprotocol": "https",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"upgrade.disable-web": true,
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"xxxxxxxxxxxx.com",
"192.168.2.100"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "30.0.4.1",
"overwrite.cli.url": "https:\/\/localhost",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance_window_start": 1,
"default_phone_region": "GR",
"loglevel": 2,
"maintenance": false,
"max_execution_time": 3600
}
}
Apps
Enabled:
- activity: 3.0.0
- app_api: 4.0.3
- bruteforcesettings: 3.0.0
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contactsinteraction: 1.11.0
- cookbook: 0.11.2
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- nextcloud_announcements: 2.0.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- support: 2.0.0
- survey_client: 2.0.0
- systemtags: 1.20.0
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled: - admin_audit: 1.20.0
- dashboard: 7.10.0 (installed 7.9.0)
- encryption: 2.18.0
- files_external: 1.22.0
- suspicious_login: 8.0.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
