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The Basics
- Nextcloud Server version (e.g., 29.x.x):
12.3.0
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04
- Web server and version (e.g, Apache 2.4.25):
Apache AIO latest version
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx AIO latest version
- PHP version (e.g, 8.3):
php AIO latest version
- Is this the first time you’ve seen this error? (Yes / No):
YES
- When did this problem seem to first start?
20-Dec-2025
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
[
I need advice how to copy ncdata from one location to another
]
Steps to replicate it (hint: details matter!):
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
Hello. I have a nextcloud installation that ran on freeBSD which was installed with the system’s packaging system and a dedicated ZFS-backed dataset for the ncdata. The upgrade of OS caused nextcloud to not work anymore. I decided for this type of problem and others, to move to AIO on a dedicated Ubuntu virtual machine. The ncdata is safe and is all I need to preserve.
I’ve read a lot to get to where I am but I need assistance please. I am not familiar with docker at all. In fact this is the first time using it. I am a long time linux and freeBSD user.
Layout: I have a firewall/router that runs also haproxy for all my internal services which can be reached from the outside or both outside & inside; it terminates all TLS connections. Split brain dns working fine. The host with old NX is one and hosts data as a NAS. The new AIO host is a separate new host and is a VM. Same network and ssh between them works fine. Also, the nc data in the old host will ALSO host it for the AIO installation by way of a CIFS share. That has been setup and working fine as per documentation i.e NEXTCLOUD_DATADIR: /mnt/cloudstorage. On the CIFS host there are two datasets:
NEXTCLOUD_DATADIR: /mnt/cloudstorage #is the new one where I want AIO to use
Also on that host there is another dataset not cifs shared /mnt/cloudstorage_old with the files I want to transfer. Being careful, instead of pointing AIO to old, I want to copy the files to new.
My AIO installation is setup and following NEXTCLOUD_DATADIR: /mnt/cloudstorage is where I got stuck at point 5.
- Can I rsync the files on the host like
sudo rsync -aP /mnt/cloudstorate_old/ /mnt/cloudstorage_new, verify the correct permissions and then do the file scan after starting the containers?
Thank you for your assistance
