Apps store in nextcloud is empty

I have a virtual machine (VirtualBox v.7) with OS redhat.
I installed Nextcloud Hub 4 (26.0.0)
If I log in as admin and click on the app, my apps are empty

Can you advise me what could be the problem?
Well thank you

No problem. That is exactly how that looks.
“Categories” for the app store on the left, apps show on the right side.

thank you for the reply.
But I can’t find and install any new application available at https://apps.nextcloud.com

I swear I ran across this too at one point, but I can’t recall the circumstances unfortunately.

In any case, can you update to the latest v26 point release (v26.0.1) before we attempt to troubleshoot any further?

Also, what installation method did you use?

Are you able to install applications using the occ app:install command?

Hi @majky,
You are missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you! Thanks.

@majky I’ve seen this when one of my NC test instances lacks Internet connectivity (it’s required in order to access the app store). Otherwise you just see what’s already installed rather than the categories. Perhaps your VM is (or was) having issues reaching external sites?

@jtr thank you for the reply.
I have access to external websites. Even if I enter https://apps.nextcloud.com in the browser, it loads it for me.

It can’t load it for me only if I’m logged in to nextcloud.

@jtr thank you for the reply. I’m going to try to update to 26.0.1. I will write later.

@Raudius thank you for the reply. No, I can not. It is necessary?

So that browser session is running within the VM that you have the NC app instance running in (i.e. the adjacent tab with the Dashboard - NC has a https://localhost/ URL)? Weird. Yeah let’s see how the update goes. :slight_smile:

@jtr Yes, the browsing session runs in a VM where I have an instance of the NC application running (adjacent tab hhtp://ulozisko.com) :slightly_smiling_face:

@jtr I upgrade using: Upgrade manually — Nextcloud latest Administration Manual latest documentation
I have a question, what kind of user www-data is this?

www-data is the typical owner of the Apache processes/files on Ubuntu/Debian systems. For RH it’s usually apache.

@jtr the upgrade is OK. We have version 26.0.1. It didn’t help. I still can’t download and install apps.
I did the first installation manually. I downloaded the NC version from: https://download.nextcloud.com/server/releases/latest.zip
I have PHP packages installed: php-mbstring php-gd php-pecl-zip php-xml php-json

Hi @majky,
You are missing the required support template. Please fill this form out and edit into your post. It is the right thing to do when requesting support, and simply common courtesy.

This will give us the technical info and logs needed to help you! Thanks.

@just
Nextcloud version (eg, 20.0.5): 26.0.1
Operating system and version (eg, Ubuntu 20.04): Red Hat Enterprise Linux 8.7
Apache or nginx version (eg, Apache 2.4.25): Apache HTTP Server Version: 2.4.37
PHP version (eg, 7.4): 8.0.27

The issue you are facing:
If I log in as admin and click on the app, my apps are empty

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

The output of your Nextcloud log inls Admin > Logging:

I can’t upload the file

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

I can’t upload the file

The output of your Apache/nginx/system log in /var/log/____:

I can’t upload the file

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

I can’t upload the file

You can pastebin the files and link them here.

@just How do you put the file there? I can only write text there.