The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.4
- Operating system and version (e.g., Ubuntu 24.04):
Debian 12
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.62
- Reverse proxy and version _(e.g. nginx 1.27.2)
n/a
- PHP version (e.g, 8.3):
8.2.28
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
upgrade to 31.0.4
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
bare metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
After the upgrade from 30.0.8 to 31.0.4 the app menu in the web frontend disappeared.
The only way to display it is to click on the Nextcloud logo (top left) and then three dots appear, after clicking the bar expands with the list of apps.
Steps to replicate it (hint: details matter!):
- open Nextcloud in web browser (I’m using Firefox 128.9.0esr)
Log entries
No error as far as I can see in both Nextcloud or Apache log.
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 4.0.0
- app_api: 5.0.2
- bookmarks: 15.1.0
- bruteforcesettings: 4.0.0
- calendar: 5.2.2
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.0.6
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_external: 1.23.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- news: 25.3.1
- nextcloud_announcements: 3.0.0
- notes: 4.12.0
- notifications: 4.0.0
- oauth2: 1.19.1
- passman: 2.4.12
- password_policy: 3.0.0
- photos: 4.0.0-dev.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- spreed: 21.0.3
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- tasks: 0.16.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- admin_audit: 1.21.0
- encryption: 2.19.0
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- user_ldap: 1.22.0
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.