Nextcloud version: 29.0.0
Operating system and version: Ubuntu 22.04.4
Apache or nginx version: Apache 2.4.57
PHP version: 8.3.6 (tested on 8.2 as well)
The issue you are facing: Admin Overview Error:
- Your data directory and files are probably accessible from the internet. The .htaccess file is not working. It is strongly recommended that you configure your web server so that the data directory is no longer accessible, or move the data directory outside the web server document root.
The htaccess files do appear to be working and the data directory has been outside of the webroot for quite some time.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Working Nextcloud 28.0.5 w/ php 8.2
- Update to 29.0.0 and update to php 8.3
The output of your Nextcloud log in Admin > Logging: ( I truncated the log and then browsed and performed other operations such as viewing a file, browsing Photos app, and uploading a file with no issues other than this in the log:
{"reqId":"5fOSOG5k9G0ApuFCpd6e","level":2,"time":"2024-04-28T15:52:33-04:00","remoteAddr":"10.0.0.70","user":"xxx","app":"no app in context","method":"GET","url":"/core/preview?fileId=666930&c=3e0df2b6e4c413f0800da7ff514647fa&x=250&y=250&forceIcon=0&a=1","message":"Transaction took 1.2268168926239s","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36","version":"29.0.0.19","exception":{"Exception":"Exception","Message":"Transaction took 1.2268168926239s","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/DB/ConnectionAdapter.php","line":154,"function":"commit","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Cache/Scanner.php","line":523,"function":"commit","class":"OC\\DB\\ConnectionAdapter","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Cache/Scanner.php","line":404,"function":"handleChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Cache/Scanner.php","line":354,"function":"scanChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Cache/LocalRootScanner.php","line":39,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1341,"function":"scan","class":"OC\\Files\\Cache\\LocalRootScanner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1380,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Root.php","line":208,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php","line":161,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/AppData/AppData.php","line":98,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/AppData/AppData.php","line":147,"function":"getAppDataFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Storage/Root.php","line":74,"function":"newFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":607,"function":"newFolder","class":"OC\\Preview\\Storage\\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":133,"function":"getPreviewFolder","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":110,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/PreviewManager.php","line":187,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/nextcloud/core/Controller/PreviewController.php","line":174,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/var/www/nextcloud/core/Controller/PreviewController.php","line":142,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":338,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1050,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":49,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/DB/Connection.php","Line":691,"message":"Transaction took 1.2268168926239s","exception":{},"CustomMessage":"Transaction took 1.2268168926239s"}}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxx',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'nxc.xxx.com',
1 => 'nxc.xxx.com.',
),
'trusted_proxies' =>
array (
0 => '10.0.0.251',
1 => '10.0.0.243',
),
'datadirectory' => '/var/nc_data',
'dbtype' => 'mysql',
'version' => '29.0.0.19',
'overwrite.cli.url' => 'https://nxc.xxx.com',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'xxx',
'installed' => true,
'activity_expire_days' => 14,
'auth.bruteforce.protection.enabled' => 'false',
'simpleSignUpLink.shown' => false,
'blacklisted_files' =>
array (
0 => '.htaccess',
1 => 'Thumbs.db',
2 => 'thumbs.db',
),
'cron_log' => true,
'default_phone_region' => 'US',
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\BMP',
4 => 'OC\\Preview\\XBitmap',
5 => 'OC\\Preview\\Movie',
6 => 'OC\\Preview\\PDF',
7 => 'OC\\Preview\\MP3',
8 => 'OC\\Preview\\TXT',
9 => 'OC\\Preview\\MarkDown',
),
'filesystem_check_changes' => 0,
'filelocking.enabled' => true,
'htaccess.RewriteBase' => '/',
'integrity.check.disabled' => false,
'knowledgebaseenabled' => false,
'log_type' => 'file',
'logfile' => '/var/nc_data/nextcloud.log',
'loglevel' => 2,
'logdateformate' => 'F d, Y H:i:s',
'logtimezone' => 'America/New_York',
'log_rotate_size' => 104857600,
'maintenance' => false,
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'overwriteprotocol' => 'https',
'preview_max_x' => 16000,
'preview_max_y' => 16000,
'preview_max_scale_factor' => 1,
'preview_max_memory' => 512,
'redis' =>
array (
'host' => 'localhost',
'port' => 0,
'timeout' => 0.0,
),
'quota_include_external_storage' => false,
'share_folder' => '/Shares',
'skeletondirectory' => '',
'theme' => '',
'trashbin_retention_obligation' => 'auto, 7',
'updater.release.channel' => 'stable',
'mail_smtpmode' => 'smtp',
xxx, //mail config
'maintenance_window_start' => 5,
'app_install_overwrite' =>
array (
0 => 'files_automatedtagging',
1 => 'imageconverter',
2 => 'files_archive',
),
);
The output of my Apache error log is empty. I cycled the log and browsed nextcloud, uploaded files, etc and received no error logs.