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The Basics
- Nextcloud Server version (e.g., 29.x.x):
30.0.6
- Operating system and version (e.g., Ubuntu 24.04):
Synology DS216+
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.58
- PHP version (e.g, 8.3):
8.2.21
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
after configuration of external storage
Summary of the issue you are facing:
I can successfully add the external storage (green tick). But when I then try to access the files via the browser, I get the error message “This directory is not available, please check the log files or contact the administrator.”
The following error is reported in the log file
-
Error PHP
Undefined array key “mtime” at /volume1/web/nextcloud/apps/files_external/lib/Lib/Storage/SFTP.php#560 -
Error files
Error Call to a member function getPermissions() on array
Steps to replicate it (hint: details matter!):
- Configure external Storage (SFTP)
Log entries
Nextcloud
Fehler PHP
Undefined array key "mtime" at /volume1/web/nextcloud/apps/files_external/lib/Lib/Storage/SFTP.php#560
24.02.2025, 20:07:07
Fehler files
Error Call to a member function getPermissions() on array
24.02.2025, 20:07:06
Fehler PHP
Undefined array key "mtime" at /volume1/web/nextcloud/apps/files_external/lib/Lib/Storage/SFTP.php#560
24.02.2025, 20:07:06
Fehler PHP
Undefined array key "mtime" at /volume1/web/nextcloud/apps/files_external/lib/Lib/Storage/SFTP.php#560
24.02.2025, 19:52:54
Fehler webdav
Error Call to a member function getPermissions() on array
24.02.2025, 19:52:54
Fehler PHP
Undefined array key "mtime" at /volume1/web/nextcloud/apps/files_external/lib/Lib/Storage/SFTP.php#560
24.02.2025, 19:52:54
Configuration
Nextcloud
<?php
$CONFIG = array (
'instanceid' => '****',
'passwordsalt' => '****',
'secret' => '****',
'trusted_domains' =>
array (
0 => '****',
1 => '****',
2 => '****',
),
'datadirectory' => '/volume1/nextcloud/data',
'overwrite.cli.url' => 'http://****/nextcloud',
'dbtype' => 'mysql',
'version' => '30.0.6.2',
'dbname' => 'nextcloud',
'dbhost' => '127.0.0.1:3307',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_root',
'dbpassword' => '',
'logtimezone' => 'UTC',
'installed' => true,
'maintenance' => false,
'maintenance_window_start' => '1',
'theme' => '',
'loglevel' => 2,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_smtpauthtype' => 'LOGIN',
'mail_from_address' => '',
'mail_domain' => '',
'mail_smtpauth' => 1,
'mail_smtphost' => '',
'mail_smtpport' => '587',
'mail_smtpname' => '',
'mail_smtppassword' => '',
'memcache.local' => '\\OC\\Memcache\\APCu',
'filelocking.enabled' => true,
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => '6379',
'timeout' => '0',
'password' => '',
'dbindex' => '0',
),
'default_phone_region' => 'DE',
'updater.release.channel' => 'stable',
'trashbin_retention_obligation' => '30,60',
'mysql.utf8mb4' => true,
'preview_max_memory' => 128,
'simpleSignUpLink.shown' => false,
'app_install_overwrite' =>
array (
0 => 'calendar',
1 => 'files_texteditor',
),
'forbidden_filename_basenames' =>
array (
0 => 'con',
1 => 'prn',
2 => 'aux',
3 => 'nul',
4 => 'com0',
5 => 'com1',
6 => 'com2',
7 => 'com3',
8 => 'com4',
9 => 'com5',
10 => 'com6',
11 => 'com7',
12 => 'com8',
13 => 'com9',
14 => 'com¹',
15 => 'com²',
16 => 'com³',
17 => 'lpt0',
18 => 'lpt1',
19 => 'lpt2',
20 => 'lpt3',
21 => 'lpt4',
22 => 'lpt5',
23 => 'lpt6',
24 => 'lpt7',
25 => 'lpt8',
26 => 'lpt9',
27 => 'lpt¹',
28 => 'lpt²',
29 => 'lpt³',
),
'forbidden_filename_characters' =>
array (
0 => '<',
1 => '>',
2 => ':',
3 => '"',
4 => '|',
5 => '?',
6 => '*',
7 => '\\',
8 => '/',
),
'forbidden_filename_extensions' =>
array (
0 => ' ',
1 => '.',
2 => '.filepart',
3 => '.part',
),
);
Is this a bug?