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The Basics
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Summary of the issue you are facing:
Hello,
We recently migrated our Nextcloud instance from an AWS server to a new Azure server. The migration included the Nextcloud files/data and the database.
After the migration, we are seeing an issue in Administration settings > Accounts.
The left sidebar shows:
- All accounts: 34
- Recently active: 159
- Disabled accounts: 141
However, when I click All accounts, only six accounts populate on the page. Recently active only populates 31 accounts in the web page instead of the 159. There is no scroll down or next next it just hits the limit at 31 accounts
We do not use LDAP or Active Directory integration for Nextcloud. These are local/internal Nextcloud accounts.
I am trying to determine if this is expected behavior after a database migration, or if there may be stale user records, disabled users, cached account data, or account metadata left over from the previous AWS instance.
I have not deleted anything or manually modified the database.
Has anyone seen similar behavior after a migration, or have any ideas on what might cause the account counts in the sidebar to differ from the users actually displayed in the Accounts page? Any suggestions on where to start troubleshooting would be appreciated.