Written content isnt saved

🍱 Features & apps
1

Hey guys,

i implemented OnlyOffice to my Nextcloud.
Iam accessing an WebDAV share via external Storage

I was creating a new Spreadsheet and it was automatically opened in OnlyOffice.
Now when im writing content to the document and it is automatically saved and then open it on my Windows Computer the written content doenst appear in it…

Does anybody have a solution for this?
These are the logs:

Unbenannt.PNG1647×497 34 KB

Seems like there is any Problem with SSL.
Note: the self-signed cert for my nextcloud is signed for a different ip than the currently used. Could this cause the problem?

Found this Tutorial: ONLYOFFICE Api Documentation - Saving File
But i dont know where to add this stuff. Do i have to add it do api.js?

Thank you very much

1 Like
2

Hello @ftaut!
Please update ownCloud/Nextcloud ONLYOFFICE integration app to the latest version and then follow this
instruction to set logs level to 0. Then send logs at support@onlyoffice.com

1 Like
3

Hi @JohnPerkin,
Updated the Integration App to 1.0.2.

Here are the logs when i try to edit a document:

Unbenanntas.PNG1658×179 11.4 KB

OnlyOffice is not generating more Logs.

If you need any further information just let me know!

4

ONLYOFFICE ownCloud/Nextcloud integration app was developed to work with documents in ownCloud/NextCloud instances and we do not guarantee its working with any external storages.
Thank you for your feedback, we will take it into consideration.

1 Like
5

I see this info has been moved now to:

https://api.onlyoffice.com/editors/owncloud