Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.4):
Edition: Windows 10 Business, Version: 22H2, Build: 19045.3448, Windows Feature Experience Pack 1000.19044.1000.0
The issue you are facing:
from one day to other the nextcloud windows application stopped syncing. the applications hangs. changing sync from virtuial to download files works and files are synced. But with virtual file windows app seems to check files on server and after that when it should created the files the app hangs. this problem is on all our windows 10 company clients. Nothings helps: app reinstalled; app completly removed with all folders like nextcloud, local-nextcloud, roamin-nextcloud and fresh install; removing all windows updates and reinstalled.
On an fresh installed windows pc with actual windows updates the sync/download with virtual files works.
so something like windows updates, or other windows settings brings the app to hang while syncing virtual files.
do you have any hints / ideas why nextcloud applications hangs on windows while syncing virtual files??
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- problem on all company workstation - don’t know how it can be reproduces
The output of your Nextcloud log in Admin > Logging:
No errors shown
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
not relevant, problem is not on server about configuration. problem is on the windows client.
The output of your Apache/nginx/system log in
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.