Windows Client 3.4.1 - Sync not working

šŸ“± Desktop & mobile clients šŸ’» Desktop
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21

just to add 3 x windows 11 machines with 3.4.1 rock solid no sync issues

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I actually found Nextcloud.cfg in C:\Users<username>\AppData*Roaming*\Nextcloud. I donā€™t know what to look for in the cfg-file, but ā€¦

That said, Iā€™ve uninstalled Nextcloud, removed C:\Users<username>\AppData*Roaming*\Nextcloud and C:\Users<username>\AppData*Local*\Nextcloud and restarted everything. It still keeps crashing.

Also, each time I delete, I reinitiatize everything, so I donā€™t think that the nextcloud.cfg is the problem, but what do I know? Iā€™m the one having the problem! :slight_smile:

23

Thanks for the update.

Iā€™ve also completely reinstalled Nextcloud. I also copied everything back in my directory, and then did a occ files:scan and occ files:scan --all. No difference.

24

So, I looked at the logs inside %APPDATA%/Roaming/Nextcloud/logs, and for each time I tried to run the Nextcloud client, it creates a log, and hereā€™s one of them. Donā€™t really understand whatā€™s going on here, but it might help. One thing I noticed is C:\Users*sysadmin*ā€¦

There is no sysadmin user. Please also look at the progressive movement up the file tree.

2022-01-12 15:18:46:217 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common/ownsql.h:151 ]       [ OCC::SqlQuery::bindValue ]:   SQL bind 1 "00002276oc8amzbb5ac6"
2022-01-12 15:18:46:217 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common\ownsql.cpp:295 ]     [ OCC::SqlQuery::exec ]:        SQL exec "SELECT path, inode, modtime, type, md5, fileid, remotePerm, filesize,  ignoredChildrenRemote, contentchecksumtype.name || ':' || contentChecksum, e2eMangledName, isE2eEncrypted  FROM metadata  LEFT JOIN checksumtype as contentchecksumtype ON metadata.contentChecksumTypeId == contentchecksumtype.id WHERE fileid=?1"
2022-01-12 15:18:46:217 [ info sync.discovery C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\libsync\discovery.cpp:1368 ]:     Discovered "Shared Files/[folder]/[subfolder]/[sub-subfolder]/[file]" CSyncEnums::CSYNC_INSTRUCTION_NEW OCC::SyncFileItem::Down CSyncEnums::ItemTypeVirtualFile
2022-01-12 15:18:46:217 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common/ownsql.h:145 ]       [ OCC::SqlQuery::bindValue ]:   SQL bind 1 "Shared Files/[folder]/[subfolder]/[sub-subfolder]/[file]"
2022-01-12 15:18:46:217 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common\ownsql.cpp:295 ]     [ OCC::SqlQuery::exec ]:        SQL exec "SELECT lastTryEtag, lastTryModtime, retrycount, errorstring, lastTryTime, ignoreDuration, renameTarget, errorCategory, requestId FROM blacklist WHERE path=?1 COLLATE NOCASE"
2022-01-12 15:18:46:217 [ debug nextcloud.sync.networkjob C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\libsync\abstractnetworkjob.cpp:298 ]  [ OCC::AbstractNetworkJob::slotFinished ]:      Network job OCC::LsColJob finished for "/Shared Files/[folder]/[subfolder]/[sub-subfolder]"
2022-01-12 15:18:46:217 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common/ownsql.h:145 ]       [ OCC::SqlQuery::bindValue ]:   SQL bind 1 "Shared Files/[folder]/[subfolder]/[sub-subfolder]"
2022-01-12 15:18:46:217 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common\ownsql.cpp:295 ]     [ OCC::SqlQuery::exec ]:        SQL exec "SELECT lastTryEtag, lastTryModtime, retrycount, errorstring, lastTryTime, ignoreDuration, renameTarget, errorCategory, requestId FROM blacklist WHERE path=?1 COLLATE NOCASE"
2022-01-12 15:18:46:218 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common/ownsql.h:145 ]       [ OCC::SqlQuery::bindValue ]:   SQL bind 1 "Shared Files/[folder]/[subfolder]"
2022-01-12 15:18:46:218 [ debug nextcloud.sync.database.sql C:\Users\sysadmin\AppData\Local\Temp\2\windows-8634\client-building\desktop\src\common\ownsql.cpp:295 ]     [ OCC::SqlQuery::exec ]:        SQL exec "SELECT lastTryEtag, lastTryModtime, retrycount, errorstring, lastTryTime, ignoreDuration, renameTarget, errorCategory, requestId FROM blacklist WHERE path=?1 COLLATE NOCASE"

Update: I was successful at syncing but by downloading, and not doing virtual file support. Not sure what otherā€™s experiences are. As soon as I converted to virtual file support, it crashed. Tried it twice!

Perhaps that is the problemā€¦

Iā€™ve also synced it on 3 other (total 4 PCs) and same result - no virt file support, but everything else worked.

1 Like
25

Tried 3.4.2 client with unchanged nextcloud docker installation and at first glance it is not crashing. Has someone the same experience?

26

Ok, 3.4.2 was a good try, but finally it crashes after a while in the same manner as 3.4.1

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My (and others) findings in related issue on GitHub.

28

Thanks I was also fighting with this issue and client created more than 10GB Logfile and was not responding and creating followup issues in filemanger.
But without virtual files it seems to work!