Windows Client 2.5.1 crashes on big directories

ebnerjoh · March 31, 2019, 7:39am

Hi,

I am using Nextcloud already since a long time and so far without issues. But recently my client (after upgrading the client) got stuck on checking big directories.

Server: Unraid with Nextcloud-Docker
Client: Windows 10 with Nextcloud Client 2.5.1

Directory: MAny images including Adobe Lightroom Directory Structure (120GB, 20k folders, 40k files)

I anyhow had to reinstall my windows so I tested from scratch. Initial Sync is working, but any following sync not.

tflidd · March 31, 2019, 9:03am

Please try to gather some logging information (https://docs.nextcloud.com/desktop/2.3/troubleshooting.html#log-files) for a bug report on:
https://github.com/nextcloud/desktop/issues

Sanook · March 31, 2019, 10:01am

I don’t use docker.

I have succesfully synced about 100k files with 250 GB.

ebnerjoh · March 31, 2019, 10:38am

As mentioned, it was also working for me, but either it has something to do with the client or with Windows…

ebnerjoh · March 31, 2019, 11:29am

This is what I was able to capture:

Br,
Johannes

Sanook · March 31, 2019, 12:44pm

can you log in into your NC box and execute

smartctl -a /dev/sda

(replace sda with the drive where your Nextcloud data files are stored)

ebnerjoh · March 31, 2019, 3:00pm

All disks in the UnRaid Server are healthy.

Br,
Johannes

ebnerjoh · April 4, 2019, 4:27am

Any other ideas?

Is there maybe a beta client vor Windows available?

Br,
Johannes

Nemskiller · April 4, 2019, 6:29am

Install the version 2.3.3 who is more stable.

Tell me if this issue get stopped.

I had to do that on a OS X and Linux client.

ebnerjoh · April 4, 2019, 6:45pm

Yes, you are right. First I tried to install the last 2.5 release. No success. Then I downgraded to the last 2.3 and now it is working again!!!

Many Thanks!