Support intro
Sorry to hear you’re facing problems. 
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Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.3
- Operating system and version (e.g., Ubuntu 24.04):
Archlinux
- Web server and version (e.g, Apache 2.4.25):
apache 2.4.66-1
- Reverse proxy and version _(e.g. nginx 1.27.2)
none
- PHP version (e.g, 8.3):
8.3.29
- Is this the first time you’ve seen this error? (Yes / No):
No, but first time workaround fails to resolve it
- When did this problem seem to first start?
with NC32
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare Metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Archlinux adds to the nextcloud .htaccess file to make it work as a “web-app” located in /usr/share/webapps/nextcloud with mod_rewrite.c. On every upgrade the .htaccess file is flagged as failing the integrity check. Prior to NC32, it was always solved with the Workaround Detailed Here
Steps to replicate it (hint: details matter!):
- Install the Archlinux nextcloud package
- Add
ErrorDocumentandmod_rewrite.cblock to.htaccess(included below) - Every upgrade to nextcloud triggers the integrity check fail
- Attempt Workaround Detailed in This Support Post
- Prior to NC32, this fixed the issues, with NC32 the integrity check remains as the hash isn’t updated.
Additions to .htaccess
Added to end of vanilla .htaccess
#### DO NOT CHANGE ANYTHING ABOVE THIS LINE ####
ErrorDocument 403 /nextcloud/index.php/error/403
ErrorDocument 404 /nextcloud/index.php/error/404
<IfModule mod_rewrite.c>
Options -MultiViews
RewriteRule ^core/js/oc.js$ index.php [PT,E=PATH_INFO:$1]
RewriteRule ^core/preview.png$ index.php [PT,E=PATH_INFO:$1]
RewriteCond %{REQUEST_FILENAME} !\.(css|js|mjs|svg|gif|ico|jpg|jpeg|png|webp|html|otf|ttf|woff2?|map|webm|mp4|mp3|ogg|wav|flac|wasm|tflite)$
RewriteCond %{REQUEST_FILENAME} !/core/ajax/update\.php
RewriteCond %{REQUEST_FILENAME} !/core/img/(favicon\.ico|manifest\.json)$
RewriteCond %{REQUEST_FILENAME} !/(cron|public|remote|status)\.php
RewriteCond %{REQUEST_FILENAME} !/ocs/v(1|2)\.php
RewriteCond %{REQUEST_FILENAME} !/robots\.txt
RewriteCond %{REQUEST_FILENAME} !/(ocs-provider|updater)/
RewriteCond %{REQUEST_URI} !^/\.well-known/(acme-challenge|pki-validation)/.*
RewriteCond %{REQUEST_FILENAME} !/richdocumentscode(_arm64)?/proxy.php$
RewriteRule . index.php [PT,E=PATH_INFO:$1]
RewriteBase /nextcloud
<IfModule mod_env.c>
SetEnv front_controller_active true
<IfModule mod_dir.c>
DirectorySlash off
</IfModule>
</IfModule>
</IfModule>
Log entries
None relevant
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
Unrelated - But for Completeness it’s provided
{"reqId":"jMbVgNtQWHpBY1YkPmMV","level":3,"time":"2025-12-17T02:10:39+00:00","remoteAddr":"192.168.6.224","user":"david","app":"PHP","method":"GET","url":"/nextcloud/apps/theming/theme/light.css?plain=0&v=5963f247","message":"Module \"bcmath\" is already loaded at Unknown#0","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:144.0) Gecko/20100101 Firefox/144.0","version":"32.0.3.2","data":{"app":"PHP"}}
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
None
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
[Tue Dec 16 19:24:13.088696 2025] [mpm_prefork:notice] [pid 437:tid 437] AH00163: Apache/2.4.66 (Unix) OpenSSL/3.6.0 PHP/8.3.29 configured -- resuming normal operations
[Tue Dec 16 19:24:13.093100 2025] [core:notice] [pid 437:tid 437] AH00094: Command line: '/usr/bin/httpd -D FOREGROUND'
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"default_locale": "en_US",
"default_phone_region": "US",
"knowledgebaseenabled": true,
"apps_paths": [
{
"path": "\/usr\/share\/webapps\/nextcloud\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/lib\/nextcloud\/apps",
"url": "\/wapps",
"writable": true
}
],
"trusted_domains": [
"localhost",
"2pi.mydomain.com",
"192.168.6.111"
],
"overwrite.cli.url": "https:\/\/2pi.mydomain.com\/nextcloud",
"htaccess.RewriteBase": "\/nextcloud",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "32.0.3.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"maintenance": false,
"maintenance_window_start": 6,
"app_install_overwrite": [
"issuetemplate",
"holiday_calendars",
"calendar",
"contacts",
"groupfolders",
"files_rightclick"
],
"theme": "",
"loglevel": 2,
"memcache.local": "\\OC\\Memcache\\APCu",
"filelocking.enabled": true,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0
}
}
}
Apps
Enabled:
- activity: 5.0.0-dev.0
- bookmarks: 16.0.1
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.1
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.1.1
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- groupfolders: 20.1.6
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.12.4
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- related_resources: 3.0.0-dev.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- tasks: 0.17.1
- text: 6.0.1
- theming: 2.7.0
- theming_customcss: 1.19.0
- twofactor_backupcodes: 1.21.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled:
- admin_audit: 1.22.0
- app_api: 32.0.0 (installed 32.0.0)
- encryption: 2.20.0
- files_external: 1.24.0
- files_rightclick: 0.15.1 (installed 0.15.1)
- issuetemplate: 0.7.0 (installed 0.7.0)
- recommendations: 5.0.0-dev.0 (installed 1.6.0)
- suspicious_login: 10.0.0-dev.0
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- user_ldap: 1.23.0
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.