This is a long time annoying bug with Windows client. Every few days, I’m prompted for a nextcloud client upgrade and if I proceed, it asks for closing all Windows and Explorer application etc. In the end, it prompts me to restart Windows. You can choose to not to but my question is - why? I use various cloud storage clients - why only nextcloud requires me to restart explorer.exe and restart Windows?
This is too annoying and is lingering for a long time. Should be fixed immediately.
wwe
September 17, 2023, 6:54pm
2
hi @nishants welcome to the forum
Please use the search - this issue have been discussed already
2 Likes
tflidd
September 18, 2023, 8:26am
3
There is also a lot on the bug tracker:
opened 04:58PM - 31 Jul 23 UTC
0. Needs triage
### ⚠️ Before submitting, please verify the following: ⚠️
- [X] This is a **b… ug**, not a question or a configuration issue.
- [X] This issue is **not** already reported on Github (I've searched it).
- [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
Updating the desktop app again requires a reboot despite choosing options to _not_ require it. When I said "close applications" (just Windows Explorer) and finished the update, I hit "Launch Nextcloud" and the setup dialog then says "You must restart your computer for the configuration changes made to Nextcloud to take effect."
This did not happen when I updated to 3.9.0. No open issues exist for this, and the closed issues are the first batch of (some duplicate) issues on the basics of "unexpected restarts" (fixed) and "please don't restart" (closed, not fixed).
### Steps to reproduce
1. Allow nextcloud to auto-update (to 3.9.1) when prompted.
### Expected behavior
No reboot required when "problem" applications are closed.
### Which files are affected by this bug
(n/a)
### Operating system
Windows
### Which version of the operating system you are running.
Windows 11
### Package
Appimage
### Nextcloud Server version
27.0.1
### Nextcloud Desktop Client version
3.9.1
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [ ] Default internal user-backend
- [X] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
(server not involved)
```
### Additional info
[nextcloud-restart-20230731.zip](https://github.com/nextcloud/desktop/files/12217429/nextcloud-restart-20230731.zip)
opened 12:10PM - 26 Jan 23 UTC
0. Needs triage
### ⚠️ Before submitting, please verify the following: ⚠️
- [X] This is a **bug… **, not a question or a configuration issue.
- [X] This issue is **not** already reported on Github (I've searched it).
- [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
When updating the existing Nextcloud client on Windows 10 PC it will prompt for the update. During update, it will ask to close explorer, or you must restart PC. I let it close explorer automatically. Install finishes, requires reboot anyway. After several attempts at getting around this, including manually closing explorer before upgrading it still requires a reboot.
### Steps to reproduce
1.Use the setup wizard to upgrade to current release.
2.Let it automatically close explorer, or you can manually close explorer.
3.A reboot is still required even though you took the steps to avoid reboot.
### Expected behavior
The expected behavior is to not have to reboot after installing the update. This has happened on multiple updates all have required a reboot regardless of outcome.
### Which files are affected by this bug
Client install package
### Operating system
Windows
### Which version of the operating system you are running.
Windows 10
### Package
Appimage
### Nextcloud Server version
23.0.1
### Nextcloud Desktop Client version
3.6.6
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [X] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
_No response_
### Additional info
_No response_
For the bug tracker: If you want to show your support that you are also affected, there is a small thumbs up icon on the bottom of the post. Just post if you really have information to add. If you know more how to build such software and manage updates, help is always welcome.
The client uses the virtual folders and that needs deeper integration, so it is just not any independent program.
Any of them open source so you can check what they do differently?
3 Likes