Why after i shutdown pc (nextcloud server) all data will loss

i using ubuntu desktop 16.04.3. after done all configuration to install nextcloud server it can be use. but after i shutdown the pc and try to open back, all data will loss… how to fix this

Sorry for bad english… Can anyone help me with this?

Sorry to hear you’re facing problems :slightly_frowning_face:

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Remember, the below information may be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



It is difficult to understand your problem. What native language do you speak? Maybe you can use Google Translator.

Do I get this right,

  • you shutdown down the Nextcloud server (the whole machine)
  • you start the Nextcloud server again
  • you can still successfully login to your account on the server
  • but all your data you previously uploaded are missing


Could provide further information about you server? Nextcloud version, web server (apache/ nginx/ …), web server logs, nextcloud logs (with log level debug (0)). Yes, what Jason just posted above, please fill in all the information there.