Hi, I have Nextcloud running on a RPi4 raspian (latest). I did an upgrade 3 weeks ago to Nextcloud and everything was running fine. As I’m installing a new Nextcloud instance on Docker on a separate RPI I just rerouted internet addresses to access the new server for testing. As everything runs smoothly I wanted to go back to my old server to prepare migration. So I changed the routing again and I’m getting a white (blank) webpage now, from outside address and local.
My nextcloud client on MacOS says cannot connect, unknown error.
Is this a PHP problem?
Many thanks for helping.
Nextcloud version (eg, 20.0.5): 20.0.6.1
Operating system and version (eg, Ubuntu 20.04): raspbian latest
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): 7.4.16
The issue you are facing:
white (blank) webpage
Is this the first time you’ve seen this error? (Y/N):
yes
Steps to replicate it:
- point from outside and local address
The output of your Nextcloud log in Admin > Logging:
"app":"PHP","method":"GET","url":"/nextcloud/status.php","message":"Error: Call to undefined function OC\\App\\simplexml_load_file() at /var/www/html/nextcloud/lib/private/App/InfoParser.php#65"
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ockxtf0sasc5',
'passwordsalt' => '/xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'MYDOMAIN',
1 => '192.168.2.*',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.6.1',
'overwrite.cli.url' => 'http://192.168.2.20:8090/nextcloud',
'dbname' => 'nextclouddb',
'dbhost' => 'localhost:8090',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'admin',
'dbpassword' => 'xxx',
'installed' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'encryption.legacy_format_support' => false,
'encryption.key_storage_migrated' => false,
'app_install_overwrite' =>
array (
0 => 'calendar',
),
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
[Wed Mar 10 00:00:05.177858 2021] [mpm_prefork:notice] [pid 807] AH00163: Apache/2.4.38 (Raspbian) OpenSSL/1.1.1j configured -- resuming normal operations
[Wed Mar 10 00:00:05.177943 2021] [core:notice] [pid 807] AH00094: Command line: '/usr/sbin/apache2'
[Wed Mar 10 12:21:27.630272 2021] [php7:error] [pid 30799] [client 192.168.2.18:64524] script '/var/www/html/status.php' not found or unable to stat
[Wed Mar 10 12:21:28.269533 2021] [php7:error] [pid 30799] [client 192.168.2.18:64524] script '/var/www/html/status.php' not found or unable to stat
[Wed Mar 10 12:37:43.310717 2021] [mpm_prefork:notice] [pid 807] AH00169: caught SIGTERM, shutting down
[Wed Mar 10 12:38:12.338104 2021] [mpm_prefork:notice] [pid 798] AH00163: Apache/2.4.38 (Raspbian) OpenSSL/1.1.1j configured -- resuming normal operations
[Wed Mar 10 12:38:12.338951 2021] [core:notice] [pid 798] AH00094: Command line: '/usr/sbin/apache2'
[Wed Mar 10 13:27:19.608539 2021] [mpm_prefork:notice] [pid 798] AH00169: caught SIGTERM, shutting down
[Wed Mar 10 13:27:19.862888 2021] [mpm_prefork:notice] [pid 12844] AH00163: Apache/2.4.38 (Raspbian) OpenSSL/1.1.1j configured -- resuming normal operations
[Wed Mar 10 13:27:19.863073 2021] [core:notice] [pid 12844] AH00094: Command line: '/usr/sbin/apache2'
[Wed Mar 10 13:30:15.353383 2021] [mpm_prefork:notice] [pid 12844] AH00169: caught SIGTERM, shutting down
[Wed Mar 10 13:30:44.538131 2021] [mpm_prefork:notice] [pid 795] AH00163: Apache/2.4.38 (Raspbian) OpenSSL/1.1.1j configured -- resuming normal operations
[Wed Mar 10 13:30:44.560098 2021] [core:notice] [pid 795] AH00094: Command line: '/usr/sbin/apache2'
