The Basics
- Nextcloud Server version (e.g., 29.x.x):
33.0.0
- Operating system and version (e.g., Ubuntu 24.04):
Debian 12
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.66 (Debian)
- PHP version (e.g, 8.3):
8.4.18
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
Right after a server rebuild
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare Metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
The Web Updater, and occ upgrade function aren’t fetching the latest updates. I’ve been having to manually fetch and install updates my moving files into place.
$ sudo -u www-data php /var/www/cloud/occ upgrade
No upgrade required.
Note: This command triggers the upgrade actions associated with a new version. The new version's updated source files must be deployed in advance.
See the upgrade documentation: https://docs.nextcloud.com/server/33/go.php?to=admin-update for more information.
~$
Steps to replicate it (hint: details matter!):
-
Visit the Administration Settings page - There’s no option to update, or check for updates
-
Checking via occ command also shows no new updates
-
Updating manually should theoretically solve the problem, but I upgraded from 32.x.x manually, and the update function no longer exists.
Log entries
There’s no relevant log entries
Configuration
$ sudo -u www-data php /var/www/cloud/occ config:list system
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.hydrocelestis.com",
"cloud.jihyn.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.0.16",
"overwrite.cli.url": "https:\/\/cloud.jihyn.com\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"maintenance": false,
"default_phone_region": "GB",
"maintenance_window_start": 4,
"theme": "",
"serverinfo": {
"token": "uptimemonitor"
},
"0": [],
"config_preset": 1,
"mail_smtpmode": "smtp",
"mail_smtpauth": true,
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpsecure": "ssl",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"app_install_overwrite": [],
"loglevel": 2
}
}
Apps
The output of occ app:list (if possible).
~$ sudo -u www-data php /var/www/cloud/occ app:list
Enabled:
- activity: 6.0.0-dev.0
- admin_audit: 1.23.0
- calendar: 6.2.1
- cloud_federation_api: 1.17.0
- cookbook: 0.11.6
- dashboard: 7.13.0
- dav: 1.36.0
- encryption: 2.21.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_downloadlimit: 5.1.0-dev.0
- files_external: 1.25.1
- files_pdfviewer: 6.0.0-dev.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- firstrunwizard: 6.0.0-dev.0
- integration_mastodon: 5.0.0
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- mail: 5.7.3
- notifications: 6.0.0
- oauth2: 1.21.0
- photos: 6.0.0-dev.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- serverinfo: 5.0.0-dev.0
- settings: 1.16.0
- sharebymail: 1.23.0
- theming: 2.8.0
- twofactor_backupcodes: 1.22.0
- twofactor_totp: 15.0.0-dev.0
- viewer: 6.0.0-dev.0
- weather_status: 1.13.0
- workflowengine: 2.15.0
Disabled:
- app_api: 33.0.0 (installed 32.0.0)
- bruteforcesettings: 6.0.0-dev.0 (installed 5.0.0-dev.0)
- circles: 33.0.0 (installed 32.0.0)
- comments: 1.23.0 (installed 1.22.0)
- contactsinteraction: 1.14.1 (installed 1.13.1)
- files_versions: 1.26.0 (installed 1.25.0)
- nextcloud_announcements: 5.0.0 (installed 4.0.0-dev.0)
- password_policy: 5.0.0-dev.0 (installed 4.0.0-dev.0)
- privacy: 5.0.0-dev.0 (installed 4.0.0-dev.0)
- recommendations: 6.0.0-dev.0 (installed 5.0.0-dev.0)
- related_resources: 4.0.0-dev.0 (installed 3.0.0-dev.0)
- support: 5.0.0 (installed 4.0.0-dev.0)
- survey_client: 5.0.0-dev.0 (installed 4.0.0-dev.0)
- suspicious_login: 11.0.0-dev.0
- systemtags: 1.23.0 (installed 1.22.0)
- text: 7.0.0-dev.3 (installed 6.0.1)
- twofactor_nextcloud_notification: 7.0.0
- updatenotification: 1.23.0 (installed 1.22.0)
- user_ldap: 1.24.0
- user_status: 1.13.0 (installed 1.12.0)
- webhook_listeners: 1.5.0 (installed 1.3.0)