When downloading via the web interface (I tested it with a 2.4GB ISO) the interface can no longer be used and the Nextlocud server does not react anymore. Until the download is finished.
How can I fix this?
Steps to reproduce
- Upload a large file (2,4GB-ISO have been tested)
- Download it over web-ui
- The server will then not respond to any further actions.
Expected behaviour
Parallel work should continue to be possible. Other users e.g.
Actual behaviour
Currently only one user can download something because the server will not react anymore.
Server configuration
Operating system: Debian 9.9 (stretch)
Web server: Apache 2.4.25
Database:: MariaDB 10.2.27
PHP version: PHP-FPM 7.3
Nextcloud version: 16.0.5.1
Updated from an older Nextcloud/ownCloud or fresh install: I come from version 13, and then always updated to the next stable
Where did you install Nextcloud from: Self-hosted Nextcloud
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- activity: 2.9.1
- bookmarks: 2.2.0
- calendar: 1.7.1
- checksum: 0.4.3
- circles: 0.17.8
- cloud_federation_api: 0.2.0
- comments: 1.6.0
- contacts: 3.1.6
- dav: 1.9.2
- deck: 0.6.6
- external: 3.3.1
- extract: 1.2.0
- federatedfilesharing: 1.6.0
- federation: 1.6.0
- files: 1.11.0
- files_pdfviewer: 1.5.0
- files_rightclick: 0.15.1
- files_sharing: 1.8.0
- files_texteditor: 2.8.0
- files_trashbin: 1.6.0
- files_versions: 1.9.0
- files_videoplayer: 1.5.0
- gallery: 18.3.0
- groupfolders: 4.1.3
- logreader: 2.1.0
- lookup_server_connector: 1.4.0
- maps: 0.1.2
- metadata: 0.10.0
- news: 14.0.1
- nextcloud_announcements: 1.5.0
- notes: 3.0.3
- notifications: 2.4.1
- oauth2: 1.4.2
- ocdownloader: 1.7.3
- password_policy: 1.6.0
- privacy: 1.0.0
- provisioning_api: 1.6.0
- serverinfo: 1.6.0
- sharebymail: 1.6.0
- survey_client: 1.4.0
- systemtags: 1.6.0
- tasks: 0.11.3
- text: 1.0.2
- theming: 1.7.0
- twofactor_backupcodes: 1.5.0
- twofactor_totp: 3.0.1
- updatenotification: 1.6.0
- viewer: 1.1.0
- workflowengine: 1.6.0
Disabled:
- accessibility
- admin_audit
- audioplayer
- audioplayer_editor
- encryption
- files_automatedtagging
- files_external
- files_markdown
- files_mindmap
- firstrunwizard
- polls
- quota_warning
- recommendations
- support
- user_ldap
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
""***REMOVED SENSITIVE VALUE***",
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "16.0.5.1",
"overwrite.cli.url": "https:\/\/share.mi-luriel.org",
"htaccess.RewriteBase": "\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"trashbin_retention_obligation": "D1, D2",
"memcache.local": "\\OC\\Memcache\\APCu",
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"twofactor_enforced": "true",
"twofactor_enforced_groups": [
"admin"
],
"twofactor_enforced_excluded_groups": [],
"has_rebuilt_cache": true
}
}
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: Firefox 69.0.3
Operating system: Manjaro-Linux-Stable
Logs
Web server error log
Web server error log
No errors there
Nextcloud log (data/nextcloud.log)
Nextcloud log
No errors there