help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Some useful links to gather information about your Nextcloud Talk installation:
Information about Signaling server: /index.php/index.php/settings/admin/talk#signaling_server
Information about TURN server: /index.php/settings/admin/talk#turn_server
Information about STUN server: /index.php/settings/admin/talk#stun_server
Nextcloud version (eg, 24.0.1): 33.0.0 RC4
Talk Server version (eg, 14.0.2): 23.0.0 RC4
Custom Signaling server configured: Yes nextcloud/aio-talk-recording:20260211_141900
Custom TURN server configured: Yes
Custom STUN server configured: Yes
In case the web version of Nextcloud Talk is involved:
Operating system (eg, Windows/Ubuntu/…): Windows 11
Browser name and version (eg, Chrome v101): Chrome
The issue you are facing:
Is this the first time you’ve seen this error? Yes
I did running on Package aio-talk · GitHub Unless doing something wrong running it on docker Warning: Running version: 2.0.4~docker; Server does not support all features of this Talk version, missing features: chat-relay
Are you only using the AIO container or AIO? I don’t think AIO is released for 33 already.
In any way, 2.1.0 is needed. Or just ignore the error for now