Visiting web client needs 45 seconds

ℹ️ Support
1

Hello Commuinity,

every time we will use the web version of our nextcloud we need to wait 45 seconds that the website will load.
it tries to start a https-connection to a server 193.234.15.8. But the server is 404. After three tries á 15 seconds it will continue.

An reverse DNS shows lool2.friprogramvarusyndikatet.se and this domain is also in the CORS-Header of nextcloud.

So I got this information from an external support, but I don’t know if this is a personal setting in my nextcloud profile or a global setting. Does anyone knows what to do?

Best regards,
Tommy

2

Is that company perhaps your hosting company?

3

Hi jtr,

I don’t know this domain. Our hosting company is Dogado. They gave me this hint with the CORS-Header and told me they are not responsibile.

Best, Tommy

4

Are you using nextcloud office ? Can you check if the collabora server is reachable in the admin settings? If not, that could explain the delay.