Support intro
Sorry to hear youâre facing problems 
help.nextcloud.com is for home/non-enterprise users. If youâre running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 19.0.1):
Operating system and version _: CloudLinux 4.14.146-225.ELK.el6.x86_64 :
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.3.19):
The issue you are facing:
User can not access form created in Next Cloud
Is this the first time youâve seen this error? (Y/N): No
Steps to replicate it:
- User clicks on a lik of publicly shared form
- The cloud website opens
- Form is not seen instead user sees
Internal Server Error
The server was unable to complete your request.
If this happens again, please send the technical details below to the server administrator.
More details can be found in the server log.
The output of your Nextcloud log in Admin > Logging:
Exception: Argument 2 passed to OCA\Forms\Db\NotificationMapper::findByUserAndForm() must be of the type string, null given, called in /home/atiprtgd/cloud.atipra.in/apps/forms/lib/Controller/PageController.php on line 277
/home/atiprtgd/cloud.atipra.in/lib/private/AppFramework/App.php - line 137:
OC\AppFramework\Http\Dispatcher->dispatch(OCA\Forms\Co ... {}, "gotoForm")
/home/atiprtgd/cloud.atipra.in/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47:
OC\AppFramework\App::main("OCA\\Forms\ ... r", "gotoForm", OC\AppFramew ... {}, { hash: "1Ho ... "})
<<closure>>
OC\AppFramework\Routing\RouteActionHandler->__invoke({ hash: "1Ho ... "})
/home/atiprtgd/cloud.atipra.in/lib/private/Route/Router.php - line 297:
call_user_func(OC\AppFramew ... {}, { hash: "1Ho ... "})
/home/atiprtgd/cloud.atipra.in/lib/base.php - line 1007:
OC\Route\Router->match("/apps/forms ... n")
/home/atiprtgd/cloud.atipra.in/index.php - line 37:
OC::handleRequest()
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocgmtedm7mbx',
'passwordsalt' => '9w7y1ogop2wmvL7ApEJk/p0hfGiXcV',
'secret' => '*************************',
'trusted_domains' =>
array (
0 => 'cloud.atipra.in',
),
'datadirectory' => '/home/atiprtgd/cloud.atipra.in/data',
'dbtype' => 'mysql',
'version' => '19.0.1.1',
'overwrite.cli.url' => 'http://cloud.atipra.in',
'dbname' => 'atiprtgd_next481',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'atiprtgd_next481',
'dbpassword' => '**********',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'artim',
'mail_domain' => 'atipra.in',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => 'mail.atipra.in',
'mail_smtpauth' => 1,
'mail_smtpport' => '587',
'mail_smtpname' => 'artim@atipra.in',
'mail_smtppassword' => '*****',
);
The output of your Apache/nginx/system log in /var/log/____:
not accessible (Remote shared server)
