I am running into the issue outlined on this github issue:
https://github.com/nextcloud/server/issues/5274 . ( I made a comment with screenshots at the bottom)
Right now my best bet is if I switch from AJAX to Cron for background jobs like garbage collection then users should not get randomly kicked out on a page click. That doesn’t necessarily solve the underlying issue as to why the garbage collection breaks (if that is even the issue).
If I can’t quickly figure it out I would be happy to pay someone to help me review and change settings if they are very experienced via a screenshare.
Nextcloud version (eg, 12.0.2): 12.0.5
Operating system and version (eg, Ubuntu 17.04): mix of windows and mac, web ui only
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1): 7.1
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): No, it intermittently happens only via the web browser UI
Steps to replicate it:
- navigate the web ui
- eventually, if you did not check “Keep me logged in” when it throws the error you get logged out
- If you had checked that, it kicks you back to the root / home page
- Error: “Problem loading page, reloading in 5 seconds”
The output of your Nextcloud log in Admin > Logging:
no errors
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
config.php only has a few settings besides sensitive info:
dbtype' => 'mysql',
'version' => '12.0.5.3',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'theme' => '',
'loglevel' => 2,
'maintenance' => false,
The output of your Apache/nginx/system log in /var/log/____:
i don't think i have access to this.