User can't access own settings

Nextcloud version: 18.0.2
Operating system and version: Ubuntu Server 18.04
Apache or nginx version: nginx/1.17.9
PHP version: 7.2.24-0ubuntu0.18.04.3

I have the following issue with my nextcloud:

This is an example of the user- and group-structure in my nextcloud:

  • Admin
  • User 1 (Group: admin, group_1, group_2; Admin for: group_1, group_2)
  • User 2 (Group: group_1; Admin for: group_1)
  • User 3 (Group: none; Admin for: none)

Now, in this constellation, the User_2 can’t access his own settings. If i remove the user as admin for group_1, the settings are accessible again. Everything else seems to work as it should.

I found some older threads (nc13 or older) but the issues described there are not the same as in my case. I don’t even get an error message, when the user clicks on “Settings” it just reloads the page. Very strange…

Has anyone faced the same issue?

Best Regards


Still the same behavior after the update to 18.0.3…

Is there no one else with this “problem”?

It’s being the group admin! I have unchecked and rechecked all kind of apps.

Thank you so much for this very useful input! Have had this problem at least since 17, maybe even 16. I opened an issue in the server github:

I also just used your first post as a copy and paste to report it. The rest is my configuration.


Ok, seems to be a problem with apps that use a deprecated method to register their settings. In my case, I’m pretty sure it is the Rainloop-App.

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