Upload in WebUI hangs

Breymja · August 2, 2018, 7:18am

Hello,
since the upgrade to NextCloud 13 i got problems when i upload a folder with many files in it,
the upload just stops some time, mostly near the end when it says “a few seconds remaining”, but sometimes also (much) earlier. I could not find out why that is. The upload does not get finished correctly, some files are missing then.

I’m using Apache with NGINX reverse proxy. Timeout is set to 3600 for apache, and php. Max Upload is set to 1 G. I also set any and all possible nginx timeouts i could find to 3600. The folder i’m trying this with has around 150 MB, which would take me less than five minutes to upload.

I can’t find any helpful logs. The only messages i seem to get are these and i don’t even know if they’re related. They seem to happen when i try the uploads, but i can’t narrow them down to the exact point of the stop of uploading. By reading them it seems they are not related at all, as they talk from opening a collabora file and notifications.

gist.github.com

https://gist.github.com/D3nnis3n/faa41c34f80c23f0e541e6f601a5f89d

gistfile1.txt

2018/08/02 01:52:23 [error] 1877#0: *1399 connect() failed (111: Connection refused) while connecting to upstream, client: 178.27.164.52, server: cloud.domain.com, request: "POST /loleaflet/0adc773/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.domain.com%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F3908_ocnilrvtfsaj&title=Finanzen.docx&lang=de&closebutton=1&revisionhistory=1 HTTP/2.0", upstream: "https://[::1]:9980/loleaflet/0adc773/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.domain.com%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F3908_ocnilrvtfsaj&title=Finanzen.docx&lang=de&closebutton=1&revisionhistory=1", host: "cloud.domain.com"
2018/08/02 07:19:37 [error] 1877#0: *17017 connect() failed (111: Connection refused) while connecting to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "POST /loleaflet/0adc773/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.domain.com%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F21123_ocnilrvtfsaj&title=2015.docx&lang=de&closebutton=1&revisionhistory=1 HTTP/2.0", upstream: "https://[::1]:9980/loleaflet/0adc773/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.domain.com%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F21123_ocnilrvtfsaj&title=2015.docx&lang=de&closebutton=1&revisionhistory=1", host: "cloud.domain.com"
2018/08/02 07:21:12 [error] 1877#0: *17017 connect() failed (111: Connection refused) while connecting to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "POST /loleaflet/0adc773/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.domain.com%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F21119_ocnilrvtfsaj&title=Anmerkungen.docx&lang=de&closebutton=1&revisionhistory=1 HTTP/2.0", upstream: "https://[::1]:9980/loleaflet/0adc773/loleaflet.html?WOPISrc=https%3A%2F%2Fcloud.domain.com%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F21119_ocnilrvtfsaj&title=Anmerkungen.docx&lang=de&closebutton=1&revisionhistory=1", host: "cloud.domain.com"
2018/08/02 07:25:42 [error] 19566#0: *18526 peer closed connection in SSL handshake (104: Connection reset by peer) while SSL handshaking to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/ocs/v2.php/apps/notifications/api/v2/notifications", host: "cloud.domain.com"
2018/08/02 07:25:44 [error] 19566#0: *18526 connect() failed (111: Connection refused) while connecting to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /index.php/apps/files/ajax/getstoragestats.php?dir=%2FGreenfield%20Concept%20UG%2FDokumente%2FBuchhaltung HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/index.php/apps/files/ajax/getstoragestats.php?dir=%2FGreenfield%20Concept%20UG%2FDokumente%2FBuchhaltung", host: "cloud.domain.com"
2018/08/02 07:33:46 [error] 19566#0: *19621 peer closed connection in SSL handshake (104: Connection reset by peer) while SSL handshaking to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /index.php/apps/files/ajax/getstoragestats.php?dir=%2FGreenfield%20Concept%20UG%2FDokumente HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/index.php/apps/files/ajax/getstoragestats.php?dir=%2FGreenfield%20Concept%20UG%2FDokumente", host: "cloud.domain.com"
2018/08/02 07:34:53 [error] 30745#0: *20337 connect() failed (111: Connection refused) while connecting to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/ocs/v2.php/apps/notifications/api/v2/notifications", host: "cloud.domain.com"
2018/08/02 07:44:16 [error] 6742#0: *1855 connect() failed (111: Connection refused) while connecting to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /apps/files/?dir=/Greenfield%20Concept%20UG/Dokumente/Buchhaltung/Ausgaben/2018&fileid=22733 HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/apps/files/?dir=/Greenfield%20Concept%20UG/Dokumente/Buchhaltung/Ausgaben/2018&fileid=22733", host: "cloud.domain.com"
2018/08/02 07:44:17 [error] 6742#0: *1855 connect() failed (111: Connection refused) while connecting to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /favicon.ico HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/favicon.ico", host: "cloud.domain.com", referrer: "https://cloud.domain.com/apps/files/?dir=/Greenfield%20Concept%20UG/Dokumente/Buchhaltung/Ausgaben/2018&fileid=22733"
2018/08/02 07:52:52 [error] 13077#0: *4074 peer closed connection in SSL handshake (104: Connection reset by peer) while SSL handshaking to upstream, client: 2a02:810d:640:46b8:169:301:7ea2:3fa5, server: cloud.domain.com, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0", upstream: "https://[2a01:4f8:a0:1006::2]:7081/ocs/v2.php/apps/notifications/api/v2/notifications", host: "cloud.domain.com"

This file has been truncated. show original

There are no errors in the apache log.

I can use client software and apps to upload just fine, but don’t want to.

Breymja · August 6, 2018, 8:15pm

Noone got any idea? Anything i can provide?