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Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 18.0.2): 18.0.6
Operating system and version (eg, Ubuntu 20.04): Debian 10.5
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.38 (Debian)
PHP version (eg, 7.1): PHP 7.3.19-1~deb10u1
The issue you are facing:
Slow upload of files. I get a upload speed on 977 kb/s to 1,2 MB/s
Thise is on small and big files. 1 mb -> 500 mb.
If i use a speed test I have thise inn/out from the server
Latency: 7.09 ms (0.32 ms jitter)
Download: 68.70 Mbps (data used: 83.2 MB)
Upload: 61.77 Mbps (data used: 54.4 MB)
How can I get some better speeds?
The output of your Nextcloud log in Admin > Logging:
[PHP] Error: filesize(): stat failed for /srv/nextcloud_data/ekb/files/test/DALI-Cockpit_V136_0.zip.ocTransferId232397518.part at /srv/www/nextcloud/lib/private/Files/Storage/Local.php#170
MOVE /remote.php/dav/uploads/ekb/web-file-upload-26ce8b7966d4bdf0deccd4759c8b19b1-1598058697548/.file
from 84.213.107.109 by ekb at 2020-08-22T01:12:16+00:00
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '************',
'passwordsalt' => '************',
'secret' => '************',
'blacklisted_files' =>
array (
0 => '.htaccess',
1 => 'Thumbs.db',
2 => 'thumbs.db',
),
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'cloud.******.com',
2 => '***.com',
3 => '***.***.***.*',
4 => '***.***.***.*',
),
'datadirectory' => '/srv/nextcloud_data',
'dbtype' => 'mysql',
'version' => '18.0.6.0',
'overwrite.cli.url' => 'https://cloud.*******.***',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '*******',
'dbpassword' => '*******',
'installed' => true,
'default_locale' => 'no_NO.UTF-8',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '127.0.0.1',
'port' => 6379,
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\APCu',
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.gmail.com',
'mail_smtpport' => '465',
'mail_smtpname' => '*******@gmail.com',
'mail_smtppassword' => '***********',
'mail_smtpauthtype' => 'LOGIN',
'mail_from_address' => '*****',
'mail_domain' => 'gmail.com',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.secret' => '***************',
);
The output of your php log in /etc/php/7.3/cli/php.ini
:
output_buffering = 4096
post_max_size = 20G
upload_tmp_dir = /var/www/nextcloud/data/upload_tmp
upload_max_filesize = 20G
max_file_uploads = 200
apc.enable_cli=1
ekstra info`:
uname -rv
4.19.0-9-amd64 #1 SMP Debian 4.19.118-2+deb10u1 (2020-06-07)
inxi
CPU: Quad Core Intel Xeon E-2124G (-MCP-) speed/min/max: 4176/800/4500 MHz Kernel: 4.19.0-9-amd64 x86_64
Up: 58d 16h 34m Mem: 5355.4/15876.4 MiB (33.7%) Storage: 2.04 TiB (5.5% used) Procs: 260 Shell: bash 5.0.3
inxi: 3.0.32
nmap -p 6379 localhost
Starting Nmap 7.70 ( https://nmap.org ) at 2020-08-22 03:18 CEST
Nmap scan report for localhost (127.0.0.1)
Host is up (0.00055s latency).
Other addresses for localhost (not scanned): ::1
PORT STATE SERVICE
6379/tcp open redis
Nmap done: 1 IP address (1 host up) scanned in 0.30 seconds
Espen