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Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 27.1.4
Operating system and version (eg, Ubuntu 20.04): Ubuntu 22.04.3
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.52
PHP version (eg, 7.4): 8.1.2
The issue you are facing:
Hi all, not an issue, but rather a question. An update to Nextcloud 27.1.5 is available, while the system states that 2 Apps are missing compatible version:
- [Community Document Server ]
- [Flow Upload ]
I rely heavily on the Community Document Server, but can easily ditch Flow Upload app. Should I have done so, that will leave me with one very important app not compatible with the update to Nextcloud - Community Document Server. As I search the web, it seems it hasn’t been updated for a while and doesn’t look like it’s going to be. Does that meant I cannot update Nextcloud, because the update will render ONLYOFFICE unusable? Can I and should I upgrade Nextcloud?
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
PASTE HERE