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Getting help
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The Basics
I run nextcloud in a nextcloudpi LXC on top of proxmox.
It has haproxy as a reverse proxy in front of it, in a separate LXC.
| NextcloudPi version | v1.57.1 |
|---|---|
| NextcloudPi image | NextcloudPi_lxc_10-15-24 |
| OS | Debian GNU/Linux 12 (bookworm). 7.0.12-1-pve (x86_64) |
| automount | no |
| USB devices | sdh sr0 |
| datadir | /opt/ncdata/data |
| data in SD | yes |
| data filesystem | zfs |
| data disk usage | 302G/1000G |
| rootfs usage | 302G/1000G |
| swapfile | none |
| dbdir | /var/lib/mysql |
| Nextcloud check | ok |
| Nextcloud version | 33.0.3.2 |
| HTTPD service | up |
| PHP service | up |
| MariaDB service | up |
| Redis service | up |
| HPB service | up |
| Postfix service | up |
| Internet check | ok |
| Public IPv4 | not found |
| Public IPv6 | not found |
| Port 80 | [N/A] |
| Port 443 | [N/A] |
| IP | 192.168.1.201 |
| Gateway | 192.168.1.1 |
| Interface | eth0 |
| Certificates | none |
| NAT loopback | no |
| Uptime | 1day |
Summary of the issue you are facing:
I can’t update nextcloud to 34.0.1 using nextcloudpi, I get this error:
nc-update-nextcloud write error
I have checked if the disk is full, and have rebooted the LXC, neither of which fixed this issue.
Steps to replicate it (hint: details matter!)
- log into ncp admin panels
- click on nc-update-nextcloud
- enter 0 as the desired version (newest), or 34.0.1 (tried both)
- click Apply
- the error from the summary shows.
Log entries
Nextcloud
Fatal
no app in context
Capabilities of OCA\Files\DirectEditingCapabilities took 1.87 seconds to generate.
Jun 27, 2026, 7:07:41 PM
Error
core
1 two-factor auth providers failed to load
Jun 27, 2026, 6:47:01 PM
Error
core
two-factor auth provider 'webauthn' failed to load
Jun 27, 2026, 6:47:01 PM
Error
core
1 two-factor auth providers failed to load
Jun 27, 2026, 6:47:01 PM
Error
core
two-factor auth provider 'webauthn' failed to load
Jun 27, 2026, 6:47:01 PM
Error
core
1 two-factor auth providers failed to load
Jun 27, 2026, 6:46:56 PM
Error
core
two-factor auth provider 'webauthn' failed to load
Jun 27, 2026, 6:46:56 PM
Error
core
1 two-factor auth providers failed to load
Jun 27, 2026, 6:46:54 PM
Error
core
two-factor auth provider 'webauthn' failed to load
Jun 27, 2026, 6:46:54 PM
Error
core
1 two-factor auth providers failed to load
Jun 27, 2026, 6:46:54 PM
Error
core
two-factor auth provider 'webauthn' failed to load
Jun 27, 2026, 6:46:54 PM
Warning
no app in context
Capabilities of OCA\Provisioning_API\Capabilities took 0.42 seconds to generate.
Jun 27, 2026, 6:34:31 PM
Warning
no app in context
Capabilities of OCA\Circles\AppInfo\Capabilities took 0.68 seconds to generate.
Jun 27, 2026, 6:34:31 PM
Warning
no app in context
Capabilities of OCA\Circles\AppInfo\Capabilities took 0.49 seconds to generate.
Jun 27, 2026, 2:19:27 PM
Warning
no app in context
Capabilities of OCA\Files\DirectEditingCapabilities took 0.63 seconds to generate.
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": {
***REMOVED SENSITIVE VALUE***
},
"overwritehost": ***REMOVED SENSITIVE VALUE***,
"overwritewebroot": "",
"htaccess.RewriteBase": "\/",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.3.2",
"overwrite.cli.url": "https:\/\/nextcloudpi\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"tempdirectory": "\/opt\/ncdata\/data\/tmp",
"skeletondirectory": "\/opt\/ncdata\/data\/skeleton",
"mail_smtpmode": "sendmail",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"overwriteprotocol": "https",
"maintenance": false,
"logfile": "\/opt\/ncdata\/data\/nextcloud.log",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"loglevel": "2",
"log_type": "file",
"theme": "",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [
"admin"
],
"twofactor_enforced_excluded_groups": [],
"serverid": 692
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 6.0.0
- admin_audit: 1.23.0
- bruteforcesettings: 6.0.0
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contactsinteraction: 1.14.1
- dashboard: 7.13.0
- dav: 1.36.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_downloadlimit: 5.1.0
- files_external: 1.25.1
- files_pdfviewer: 6.0.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- nextcloud_announcements: 5.0.0
- notifications: 6.0.0
- notify_push: 1.3.3
- oauth2: 1.21.0
- password_policy: 5.0.0
- photos: 6.0.0
- previewgenerator: 5.13.0
- privacy: 5.0.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0
- related_resources: 4.0.0
- serverinfo: 5.0.0
- settings: 1.16.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0
- systemtags: 1.23.0
- text: 7.0.1
- theming: 2.8.0
- twofactor_backupcodes: 1.22.0
- twofactor_totp: 15.0.0
- user_status: 1.13.0
- viewer: 6.0.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
- Disabled:
- app_api: 33.0.0 (installed 32.0.0)
- encryption: 2.21.0
- nextcloudpi: 0.0.2 (installed 0.0.2)
- suspicious_login: 11.0.0
- testing: 1.23.0
- twofactor_nextcloud_notification: 7.0.0
- updatenotification: 1.23.0 (installed 1.19.1)
- user_ldap: 1.24.0
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.