Upgrade to 14 failed

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1

Nextcloud version: 14.01
Operating system and version: Ubuntu 16.04
Apache or nginx version: Apache 2.4.34
PHP version:7.1

The issue you are facing:

after web upgrade from 13.0.4 to 14.01 facing error: Update to 13 fails - core/shipped.json is not available
it was solved as described in Update to 13 fails - core/shipped.json is not available
but after run command it could not be completed and finished with error:
sudo -u www-data php occ upgrade --no-interaction

Error:

    An unhandled exception has been thrown:
Error: Call to undefined method GuzzleHttp\Client::request() in /var/www/nextcloud/lib/private/Http/Client/Client.php:161
Stack trace:
#0 /var/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php(106): OC\Http\Client\Client->get('https://apps.ne...', Array)
#1 /var/www/nextcloud/lib/private/App/AppStore/Fetcher/AppFetcher.php(80): OC\App\AppStore\Fetcher\Fetcher->fetch('', '')
#2 /var/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php(170): OC\App\AppStore\Fetcher\AppFetcher->fetch('', '')
#3 /var/www/nextcloud/lib/private/Installer.php(385): OC\App\AppStore\Fetcher\Fetcher->get()
#4 /var/www/nextcloud/lib/private/Updater.php(445): OC\Installer->isUpdateAvailable('activity')
#5 /var/www/nextcloud/lib/private/Updater.php(256): OC\Updater->upgradeAppStoreApps(Array)
#6 /var/www/nextcloud/lib/private/Updater.php(126): OC\Updater->doUpgrade('14.0.1.1', '13.0.5.2')
#7 /var/www/nextcloud/core/Command/Upgrade.php(262): OC\Updater->upgrade()
#8 /var/www/nextcloud/3rdparty/symfony/console/Command/Command.php(251): OC\Core\Command\Upgrade->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#9 /var/www/nextcloud/3rdparty/symfony/console/Application.php(946): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#10 /var/www/nextcloud/3rdparty/symfony/console/Application.php(248): Symfony\Component\Console\Application->doRunCommand(Object(OC\Core\Command\Upgrade), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#11 /var/www/nextcloud/3rdparty/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#12 /var/www/nextcloud/lib/private/Console/Application.php(213): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#13 /var/www/nextcloud/console.php(96): OC\Console\Application->run()
#14 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#15 {main}

Is this the first time you’ve seen this error?: Yes

output of nextcloud.log

{"reqId":"8A4Nyf7zKY2mYlo5B2Mi","level":0,"time":"2018-10-05T11:00:03+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Update required, skipping cron","userAgent":"--","version":"13.0.5.2"}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'xyxxxxxxxxxxxxxx',
  'passwordsalt' => 'xyxxxxxxxxxxxxxx',
  'secret' => 'xyxxxxxxxxxxxxxx',
  'trusted_domains' => 
  array (
    0 => 'xyxxxxxxxxxxxxxx',
    1 => 'xyxxxxxxxxxxxxxx',
    2 => 'xyxxxxxxxxxxxxxx',
  ),
  'datadirectory' => '/var/www/nextcloud/data',
  'overwrite.cli.url' => 'xyxxxxxxxxxxxxxx/nextcloud',
  'dbtype' => 'mysql',
  'version' => '13.0.5.2',
  'dbname' => 'xyxxxxxxxxxxxxxx',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'xyxxxxxxxxxxxxxx',
  'dbpassword' => 'xyxxxxxxxxxxxxxx',
  'installed' => true,
  'filesystem_check_changes' => 0,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'mail_smtpmode' => 'sendmail',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_from_address' => 'nextcloud',
  'mail_domain' => 'xyxxxxxxxxxxxxxx',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 0,
  'trashbin_retention_obligation' => '7,auto',
  'versions_retention_obligation' => '7,auto',
  'data-fingerprint' => 'xyxxxxxxxxxxxxxx',
  'enable_previews' => true,
  'enabledPreviewProviders' => 
  array (
    0 => 'OC\\Preview\\PNG',
    1 => 'OC\\Preview\\JPEG',
    2 => 'OC\\Preview\\GIF',
    3 => 'OC\\Preview\\BMP',
    4 => 'OC\\Preview\\XBitmap',
    5 => 'OC\\Preview\\Movie',
    6 => 'OC\\Preview\\PDF',
    7 => 'OC\\Preview\\MP3',
    8 => 'OC\\Preview\\TXT',
    9 => 'OC\\Preview\\MarkDown',
  ),
  'preview_max_x' => 1080,
  'preview_max_y' => 1920,
  'auth.bruteforce.protection.enabled' => true,
  'updater.secret' => 'xsxxxxxxxxxxxxxx',
);

The full output of upgrade command:

sudo -u www-data php occ upgrade --no-interaction
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Set log level to debug
Updating database schema
Updated database
Disabled incompatible app: data_request
Disabled incompatible app: gpxpod
Disabled incompatible app: radio
Disabled incompatible app: spreed
Disabled incompatible app: twofactor_totp
Disabled incompatible app: user_usage_report
Updating <federatedfilesharing> ...
Updated <federatedfilesharing> to 1.4.0
Updating <files_pdfviewer> ...
Updated <files_pdfviewer> to 1.3.2
Updating <files_texteditor> ...
Updated <files_texteditor> to 2.6.0
Updating <files_videoplayer> ...
Updated <files_videoplayer> to 1.3.0
Updating <gallery> ...
Updated <gallery> to 18.1.0
Updating <password_policy> ...
Updated <password_policy> to 1.4.0
Updating <provisioning_api> ...
Updated <provisioning_api> to 1.4.0
Updating <serverinfo> ...
Updated <serverinfo> to 1.4.0
Updating <survey_client> ...
Updated <survey_client> to 1.2.0
Updating <twofactor_backupcodes> ...
Updated <twofactor_backupcodes> to 1.3.1
Updating <updatenotification> ...
Updated <updatenotification> to 1.4.1
Updating <lookup_server_connector> ...
Updated <lookup_server_connector> to 1.2.0
Updating <oauth2> ...
Updated <oauth2> to 1.2.1
Updating <files> ...
Updated <files> to 1.9.0
Updating <activity> ...
Updated <activity> to 2.7.0
Updating <dav> ...
Fix broken values of calendar objects

 Starting ...
    0/0 [>---------------------------]   0%
Updated <dav> to 1.6.0
Updating <files_external> ...
Updated <files_external> to 1.5.0
Updating <files_sharing> ...
Updated <files_sharing> to 1.6.2
Updating <files_trashbin> ...
Updated <files_trashbin> to 1.4.1
Updating <files_versions> ...
Updated <files_versions> to 1.7.1
Updating <sharebymail> ...
Updated <sharebymail> to 1.4.0
Updating <workflowengine> ...
Updated <workflowengine> to 1.4.0
Updating <comments> ...
Updated <comments> to 1.4.0
Updating <firstrunwizard> ...
Updated <firstrunwizard> to 2.3.0
Updating <nextcloud_announcements> ...
Updated <nextcloud_announcements> to 1.3.0
Updating <notifications> ...
Updated <notifications> to 2.2.1
Updating <theming> ...
Updated <theming> to 1.5.0
Checking for update of app activity in appstore
An unhandled exception has been thrown:
Error: Call to undefined method GuzzleHttp\Client::request() in /var/www/nextcloud/lib/private/Http/Client/Client.php:161
Stack trace:
#0 /var/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php(106): OC\Http\Client\Client->get('https://apps.ne...', Array)
#1 /var/www/nextcloud/lib/private/App/AppStore/Fetcher/AppFetcher.php(80): OC\App\AppStore\Fetcher\Fetcher->fetch('', '')
#2 /var/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php(170): OC\App\AppStore\Fetcher\AppFetcher->fetch('', '')
#3 /var/www/nextcloud/lib/private/Installer.php(385): OC\App\AppStore\Fetcher\Fetcher->get()
#4 /var/www/nextcloud/lib/private/Updater.php(445): OC\Installer->isUpdateAvailable('activity')
#5 /var/www/nextcloud/lib/private/Updater.php(256): OC\Updater->upgradeAppStoreApps(Array)
#6 /var/www/nextcloud/lib/private/Updater.php(126): OC\Updater->doUpgrade('14.0.1.1', '13.0.5.2')
#7 /var/www/nextcloud/core/Command/Upgrade.php(262): OC\Updater->upgrade()
#8 /var/www/nextcloud/3rdparty/symfony/console/Command/Command.php(251): OC\Core\Command\Upgrade->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#9 /var/www/nextcloud/3rdparty/symfony/console/Application.php(946): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#10 /var/www/nextcloud/3rdparty/symfony/console/Application.php(248): Symfony\Component\Console\Application->doRunCommand(Object(OC\Core\Command\Upgrade), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#11 /var/www/nextcloud/3rdparty/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#12 /var/www/nextcloud/lib/private/Console/Application.php(213): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#13 /var/www/nextcloud/console.php(96): OC\Console\Application->run()
#14 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#15 {main}
2

Did you try to deactivate the activity app before the update?

1 Like
3

Thanks for advice, I did it and error still appears. I find out that I use some app not from the App Store --> https://github.com/icewind1991/files_external_dropbox
I disable it as described here and it works.

Get list of all Apps:

sudo -u www-data php occ app:list

Disable app:

sudo -u www-data php occ app:disable files_external_dropbox

Continue upgrade:

sudo -u www-data php occ upgrade