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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):
The issue you are facing:
Version
Hi, I attempted to upgrade 13.0.4**
to
A new version is available: Nextcloud 14.0.4
by logging into my Nextcloud server and choosing the update option.
Is this the first time you’ve seen this error? (Y/N):
Y
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
PASTE HERE## Initializing
Current version is 13.0.4.
Update to Nextcloud 14.0.4 available. (channel: "stable")
Following file will be downloaded automatically: `https://download.nextcloud.com/server/releases/nextcloud-14.0.4.zip`
* ## Check for expected files
The following extra files have been found:
* error_log
* cgi-bin
* tmp-nextcloud1528722634
* .well-known
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE