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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): should be 17.0.1
Operating system and version (eg, Ubuntu 17.04): Ubuntu 19.04 Server
Apache or nginx version (eg, Apache 2.4.25): nginx 1.14.0
PHP version (eg, 7.1): 7.3.12
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
- Update from nextcloud 16.0.6.1 to 17.0.1
The output of your Nextcloud log in Admin > Logging:
Cant access the page
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'x',
'passwordsalt' => 'x',
'secret' => 'x',
'trusted_domains' =>
array (
0 => 'x',
1 => '192.168.1.15',
2 => 'xtk',
3 => 'cloud.x.ml',
4 => 'x.x.tk',
5 => 'x.x.ml',
6 => 'cloud.x.ga',
7 => 'cloud.x.tk',
8 => 'cloud.x.ml',
9 => 'cloud.x.tk',
10 => 'cloud.x.tk',
11 => 'cloud.x.ml',
12 => 'x.tk',
),
'datadirectory' => '/home/data/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'dbtype' => 'mysql',
'version' => '16.0.6.1',
'overwrite.cli.url' => 'http://cloud.x.tk',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextclouduser',
'dbpassword' => 'x',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'x',
'mail_domain' => 'gmail.com',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.gmail.com',
'mail_smtpport' => '465',
'mail_smtpname' => 'x@gmail.com',
'mail_smtppassword' => 'x',
'updater.release.channel' => 'stable',
'maintenance' => false,
'has_rebuilt_cache' => true,
'debug' => true,
'theme' => '',
'loglevel' => 2,
);
The output of your Apache/nginx/system log in /var/log/nginx/error.log
:
2019/12/15 13:44:09 [error] 622#622: *346 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.1.14, server: localhost, request: "GET / HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: ""
2019/12/15 13:44:23 [error] 622#622: *518 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.1.14, server: localhost, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: ""
2019/12/15 13:44:50 [error] 622#622: *553 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.1.14, server: localhost, request: "POST /updater/index.php HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: ""
Updater stuck at updating.
Thanks for your help