Nextcloud version (eg, 12.0.5):
Operating system and version Rasparian Stretch 9
PHP version 7
The issue you are facing:
I’m on 12.05 and all is fine. I did not see the new version message so per your website, I switched to the beta channel and refreshed the page. I then see 13.0 available. I run the updater and all goes well and it finishes normally. Then asks me if I want to keep it in some mode ( sorry I can’t remember now ) and I answer Yes for Web and click the Update button.
It now hangs and I cannot get to my server. It’s in a dead state. Note, I have updated multiple times and never had this issue. Please help. Unsure what to do. I can no longer access my server. In the browser I type my url and the page is blank.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Switch to beta channel and refresh page
- Run web updater to update to 13 from 12.05
- Script runs normally and gets to a point where it asks me whether to answer no for command line or yes for web. I choose yes for web and then I can no longer connect to my server. I have updated in the past. It should bring me to a page with an update button.
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in