Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version: 19.2.?
Operating system and version : 18.04.5 LTS
Apache or nginx version : 2.4.29
PHP version : 7.4.9
The issue you are facing:
Is this the first time you’ve seen this error? : Y
Steps to replicate it:
- Log in
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => '****', 'passwordsalt' => '****', 'secret' => '****', 'trusted_domains' => array ( 0 => 'cloud.hixfamily.us', ), 'datadirectory' => '/media/data', 'dbtype' => 'mysql', 'version' => '22.214.171.124', 'overwrite.cli.url' => 'https://cloud.hixfamily.us', 'dbname' => 'nextcloud', 'dbhost' => 'localhost', 'htaccess.RewriteBase' => '/', 'dbport' => '', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => '****', 'dbpassword' => '****', 'installed' => true, 'memcache.local' => '\\OC\\Memcache\\Redis', 'memcache.locking' => '\\OC\\Memcache\\Redis', 'filelocking.enabled' => 'true', 'redis' => array ( 'host' => '/var/run/redis/redis-server.sock', 'port' => 0, 'timeout' => 0.0, ), 'ldapIgnoreNamingRules' => false, 'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory', 'mail_from_address' => 'cloud', 'mail_smtpmode' => 'smtp', 'mail_sendmailmode' => 'smtp', 'mail_domain' => 'hixfamily.us', 'mail_smtphost' => 'mail.hixfamily.us', 'mail_smtpport' => '25', 'twofactor_enforced' => 'true', 'twofactor_enforced_groups' => array ( 0 => 'admin', ), 'twofactor_enforced_excluded_groups' => array ( ), 'maintenance' => false, 'theme' => '', 'loglevel' => 2, 'updater.secret' => '****', 'app_install_overwrite' => array ( 0 => 'keeweb', ), );
The output of your Apache/nginx/system log in
[php7:error] [pid 1555] [client 126.96.36.199:29137] PHP Fatal error: Class 'XMLReader' not found in /var/www/html/nextcloud/3rdparty/sabre/xml/lib/Reader.php on line 22
When I updated to NC 19.02 the admin panel informed me that PHP 19.2 was no longer supported. So I followed this help here:
After running the following commands after a restart:
sudo apt-get upgrade
sudo apt-get distupgrade
sudp apt-get autoremove
and then restart
I could no longer access my next cloud site.
I know it is some config file that is still pointing to 7.2 I just dont know where to look.
any help would be appreciated.