Update to 28.0.3 did not work

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1

I installed 28.0.2 on my synology nas DS923+ with dsm 7.2.1, using this guide.

And it worked fine. Yesterday I updated to 28.0.3 using portainer and rebuild the container with the latest nextcloud version 28.0.3 but unfortunaly it is not working. I get a 404 error when loading the page. The container shows as unhealthy in portainer.
And the logs looks like this

127.0.0.1 - - [10/Mar/2024:08:35:16 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:35:47 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:36:17 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:36:48 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:37:19 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:37:49 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:38:20 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:38:51 +0000] "GET / HTTP/1.1" 503 10081 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:39:21 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:39:52 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:40:22 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:40:53 +0000] "GET / HTTP/1.1" 503 10081 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:41:24 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:41:54 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:42:25 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:42:56 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:43:26 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:43:57 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:44:27 +0000] "GET / HTTP/1.1" 503 10095 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:44:58 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:45:29 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:45:59 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:46:30 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:47:01 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:47:31 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:48:02 +0000] "GET / HTTP/1.1" 503 10095 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:48:32 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:49:03 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:49:33 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:50:04 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:50:35 +0000] "GET / HTTP/1.1" 503 10093 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:51:05 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:51:36 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:52:07 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:52:37 +0000] "GET / HTTP/1.1" 503 10103 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:53:08 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:53:38 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:54:09 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:54:40 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:55:10 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:55:41 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:56:11 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:56:42 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:57:12 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:57:43 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:58:14 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:58:44 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:59:15 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:08:59:46 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:00:16 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:00:47 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:01:17 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:01:48 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:02:19 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:02:49 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:03:20 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:03:51 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:04:21 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:04:52 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:05:22 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
149.88.27.223 - - [10/Mar/2024:09:05:26 +0000] "GET /apps/files/files HTTP/1.1" 404 664 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
149.88.27.223 - - [10/Mar/2024:09:05:28 +0000] "GET /index.php/apps/files/preview-service-worker.js HTTP/1.1" 404 5763 "https://my.nas.synology.me/index.php/apps/files/preview-service-worker.js" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
127.0.0.1 - - [10/Mar/2024:09:05:53 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
149.88.27.223 - - [10/Mar/2024:09:05:59 +0000] "GET /apps/files/files HTTP/1.1" 404 664 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
149.88.27.223 - - [10/Mar/2024:09:06:01 +0000] "GET /index.php/apps/files/preview-service-worker.js HTTP/1.1" 404 5565 "https://my.nas.synology.me/index.php/apps/files/preview-service-worker.js" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
127.0.0.1 - - [10/Mar/2024:09:06:23 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:06:54 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:07:24 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:07:55 +0000] "GET / HTTP/1.1" 503 10095 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:08:26 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:08:56 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:09:27 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
149.88.27.223 - - [10/Mar/2024:09:09:47 +0000] "GET /apps/files/files HTTP/1.1" 404 664 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
149.88.27.223 - - [10/Mar/2024:09:09:48 +0000] "GET /apps/files/files HTTP/1.1" 404 664 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
149.88.27.223 - - [10/Mar/2024:09:09:50 +0000] "GET /index.php/apps/files/preview-service-worker.js HTTP/1.1" 404 5565 "https://my.nas.synology.me/index.php/apps/files/preview-service-worker.js" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36"
127.0.0.1 - - [10/Mar/2024:09:09:58 +0000] "GET / HTTP/1.1" 503 10081 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:10:28 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:10:59 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:11:29 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:12:00 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:12:31 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:13:01 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:13:32 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:14:03 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:14:33 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:15:04 +0000] "GET / HTTP/1.1" 503 10083 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:15:35 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:16:05 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:16:36 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:17:06 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:17:37 +0000] "GET / HTTP/1.1" 503 10097 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:18:08 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:18:38 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:19:09 +0000] "GET / HTTP/1.1" 503 10089 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:19:40 +0000] "GET / HTTP/1.1" 503 10091 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:20:10 +0000] "GET / HTTP/1.1" 503 10085 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:20:41 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:21:11 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:21:42 +0000] "GET / HTTP/1.1" 503 10095 "-" "curl/7.88.1"
127.0.0.1 - - [10/Mar/2024:09:22:13 +0000] "GET / HTTP/1.1" 503 10087 "-" "curl/7.88.1"

any ideas? THanks for helping me out :slight_smile:

2

in portainer, in the container I also see this error output

	% Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 curl: (22) The requested URL returned error: 503
3

givin the ip of my server show me no error but a update message.

Bildschirmfoto vom 2024-03-10 15-36-04
Bildschirmfoto vom 2024-03-10 15-36-04876Ɨ384 19.5 KB

any idea?

4

Check the Nextcloud log. If the issue is within Nextcloud itā€™ll show details about whatā€™s going on. Itā€™s called nextcloud.log located in your configured datadirectory.

5

Donā€™t Know if this helps?

{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): php_network_getaddresses: getaddrinfo for nextcloudredis failed: Name or service not known at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): Redis connection not available at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): php_network_getaddresses: getaddrinfo for nextcloudredis failed: Name or service not known at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): Redis connection not available at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): Failed to read session data: redis (path: tcp://nextcloudredis:6379) at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): php_network_getaddresses: getaddrinfo for nextcloudredis failed: Name or service not known at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): Redis connection not available at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): php_network_getaddresses: getaddrinfo for nextcloudredis failed: Name or service not known at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): Redis connection not available at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"session_start(): Failed to read session data: redis (path: tcp://nextcloudredis:6379) at /var/www/html/lib/private/Session/Internal.php#213","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
{"reqId":"LE6BDmk7gy910LYiFTZ2","level":3,"time":"2024-03-10T15:25:25+00:00","remoteAddr":"192.168.144.1","user":"--","app":"PHP","method":"GET","url":"/","message":"Redis::pconnect(): php_network_getaddresses: getaddrinfo for nextcloudredis failed: Name or service not known at /var/www/html/lib/private/RedisFactory.php#117","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36","version":"28.0.2.5","data":{"app":"PHP"}}
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6

That suggests that your Redis container is offline or otherwise unreachable.

7

The request says that you should install Nextcloud via the command line.
See: Installing from command line ā€” Nextcloud latest Administration Manual latest documentation

8

but nextcloud is already installed. In portainer I pulled the latest version. So do I still need to update it via cli?

I never had to do this until now! Why now?

9

see your entry 3/8 - below are the command line commands in Linux:
cd /var/www/nextcloud/updater
and start with:
sudo -u www-data php updater.phar

10

Iā€™ll be honest, I have no idea where to put this line.

So I connect to my nas via ssh.
On my snology nas there is no such directory.

If I then connect to the docker container via docker exec I land in the container. There is also no directory nextcloud and updater.

so where do I have to go?

11

As I said, check the status of your Redis container. It is offline. Nextcloud will not function with your Redis server offline. Troubleshoot why your Redis container is offline. Then restart your Nextcloud container.

12

Ow I did not see your answere about redis. Iā€™m very sorry.

My Redis Container is up and runing.

13

This error suggests that the Redis container is either offline or not adding itself to Dockerā€™s internal DNS. Or that DNS resolution for nextcloudredis is failing from the Nextcloud container.

An update doesnā€™t change any of your Redis parameters within Nextcloud. So something triggered this. Can you check your logs and confirm youā€™re getting regular errors like the ones you posted from your logs above?

The other possibility is the Redis errors were a transient matter (maybe when you were updating things and restarting containers). In that case, yes, we should look elsewhere and the Redis matter is misleading.

14

I didnā€™t notice that they had installed nextcloud in a docker. Below is the link to Github regarding an update.

15

I followed this instruction but it still do not work and I get the same message.

Bitte den Kommandozeilen-Updater verwenden, die Browser-Aktualisierung ist in der config.php deaktiviert.

I donā€™t know what to do.

In portainer I updated the stack (as always) and it is not working anymore. Iā€™m wondering why.

16

As mentioned I installed the 28.0.2 version from maurius site with portainer and it worked fine. For the update I actually did stop the container and rebuild it. As itā€™s recomended to do.
And it did not work, after the instalation I got a message to update in the cli. This was for my level of comprehention not possible. Because I always updated the container with almost no troubles.

Now I recreated a complete new container with the smae parameters that I have in the docker compose file wich I used to update but now I did not update but a fresh install, and it worked perfectly fine.

I donā€™t understand why a fresh install works but update do not. I basicly only changed the new path to the newly created nextcloud2 folder on my synology and the subfolders. And voila it worked.
In the future I hope not to alway install a new version of nextcloud. But the update will work.
I definitly need to understand better how it exactly work. This is my part of the job.

Thanks for helping. And mybe I will post a new message when it comes to update to 28.0.4. letā€™s see

17

ok after installing the fresh version wich worked. I played around with the config file and loaded the old config and the problem came back. Had the same message as shown in the screenshot.

For testing I changed in the config.php the version number to the new version

from ā€˜versionā€™ => ā€˜28.0.2.5ā€™,
to ā€˜versionā€™ => ā€˜28.0.3.2ā€™,

and now it works again.

So no need to update in the cli etcā€¦
the update has been done properly but the config had to be adjusted.

Thanks for the help