Update Problem auf NC 18.0.3 broken

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (18.0.2): 18.0.2
Operating system and version (eg, Ubuntu 17.04): Ubuntu Linux 18.04.4
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.29
PHP version (eg, 7.1): 7.2.24

The issue you are facing: update to nc version 18.0.3
Update vorbereiten

Log-Level auf “debug” gesetzt

Wartungsmodus eingeschaltet

Reparaturschritt: Repair MySQL collation

Reparaturinformation: All tables already have the correct collation -> nothing to do

Reparaturschritt: Repair SQLite autoincrement

Reparaturschritt: Copy data from accounts table when migrating from ownCloud

Reparaturschritt: Drop account terms table when migrating from ownCloud

Das Datenbankschema wird aktualisiert

Datenbank aktualisiert

Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘ALTER TABLE oc_mail_mailboxes DROP sync_token’: SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long; max key length is 767 bytes

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'instanceid' => 'oc2hunhufqga',
  'passwordsalt' => '03yRMunPRZVVW84eHxSIfYjHq2Hs+X',
  'secret' => 'fQVHzov9G46ohE4AEQF8s+xYINYMeat1eeW33JJJyWfrE7/c',
  'trusted_domains' => 
  array (
    0 => 'localhost',
    1 => '....',
    2 => '.....',
    3 => '[fe80::1:50]',
    4 => '....',
    5 => '....',
  ),
  'datadirectory' => '/var/www/nextcloud/data',
  'dbtype' => 'mysql',
  'version' => '18.0.3.0',
  'overwrite.cli.url' => 'https://.../nextcloud',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost:5432',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextclouduser',
  'dbpassword' => '....',
  'installed' => true,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'mysql.utf8mb4' => true,
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Hey
Try this :


Good luck

Hi
Thank you very much. although I found this solution before, it did not work. This time it did. So thank you again for your help.

Now I get this problem, but hopefully I can solve that.
Thanks again for your help.
Volker

I forgot to put it in:
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.

Results

  • core
    • INVALID_HASH
      • .htaccess
      • .user.ini